Credit Score:
819
Credit Limit:
10
Age:
55-64
Posted 08/19 2019
I have had this card for 9 years. Every once and a while I have an online issue where I need a credit. I wait to pay the balance till the charge is cleared. I always pay the full amount and never the min. I have had a few times where I didnt get my balance or the mail stating I had received the credit. This last time they wanted a $27 dollar fee for being late. I have had this before due to same situations but they credit it back because I ALWAYS pay my bill. Today however they would not. I realize it is the managers choice, so she decided $27 was worth more to this company then the thousands I have spent with them. Cancelled acct and will never do business with them again
Credit Score:
795
Credit Limit:
11800
Age:
45-54
Posted 06/13 2019
Customer service is complete trash. DO not use this card unless you fully trust the merchant. I used the card to leave a "deposit" on an item to hold it until I could pay cash the very next day. The merchant to this day has not refunded my "deposit". I disputed the charge with Barclays and they called the merchant and put us on a 3 way call and hung up. I could have called the merchant myself. I called a few days later after the merchant promised a refund and Barclays asked me for proof that I deserved a refund. I told them to call the merchant and have him prove he was due the money like every other credit card company on the planet. Long story short it appears I am out a grand and Barclays helped facilitate the theft. Piece of Garbage credit card!!!
Credit Score:
730
Credit Limit:
10
Age:
45-54
Posted 04/21 2018
This card has the worst customer service. I've been with them for over 4 years and lately have been trying to get a credit increase (currently @ $10,000.00) to lower my credit usage. Currently was at 14% usage and after they pulled my credit score (730 fico with no negative no late payments) they lowered my credit limit to $1,800.00 due to applying for few better cards with lower apr. They lowered my credit limit by $8,200.00 and they didn't even notify me they had lowered my credit limit until I noticed my credit usage went way up which lowered my fico score. I called Barclays and they basically said they wouldn't do anything since I've been looking for lower interest cards even though I've been with them for 4 years with no missed payments. Worst credit card company I've ever dealt with and so I cancel the card and will never get another card from them again. I'm surprised they are in business treating their loyal customers this way.
Credit Score:
718
Credit Limit:
3700
Age:
45-54
Posted 08/20 2016
Don't apply for this card if you have lots of other cards! I got approved initially for 7000 CL. After one year they reviewed my account and credit report and sent me a letter saying my CL had been reduced to 3700. Even though my credit score is 718 with no late payments to anyone and pay more than the minimum payment on all accounts! I called customer service twice and got the same answer...too many credit cards with balances. They said they would consider restoring my original credit limit if I would pay off and close some of my other cards. Customer service was friendly so I gave them 3 stars for that.