Indigo® Platinum Mastercard® Credit Card

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Picture of Indigo® Platinum Mastercard® Credit Card
25 CARDHOLDER REVIEWS
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By : Mr Credit Card
Last Update : Mar/09/2018


 

Pros

The Indigo Platinum MasterCard has reasonable fees ranging from $0 to $99. They also do not charge any processing fee or monthly fee . It is also easy to pay your bills unlike many other cards which make it difficult and trap you into late payments. Indigo does not consider your income when you apply and having a bankruptcy on your record is ok.

Cons

Indigo does not increase your credit limit. Indigo would prefer that you have 5 existing credit lines. But if you do not, then you should at least have one or two with a good payment history of at least no late payments for 6 months.

Bottom Line

This is a good card to add to your portfolio for rebuilders looking to add trade lines to their report without having to pay too much fees. You can also pre-qualify first (only soft pull) to see if you will be offered the card.

Requirements

To increase your chances of approval, you should meet the following criteria:

  • Indigo prefers applicants to have at least 5 credit lines (at the very least you should have 2 open trade lines in your credit report). If you do not have that amount of trade lines open, get a secured credit card like the Opensky Secured Credit Card or an easy to get card like Fingerhut.
  • Your existing lines must have no late payment for at least one year (ie. no recent delinquent accounts)
  • FICO score of between 540 to 680
  • Bankruptcy is OK
  • Indigo does not look at income

Card Details
Card Details


Annual Fee : $0, $59 or ($75 for first year, then $99 onwards).

APR : 23.9% (variable rate)

Foreign Transaction Fee : 1% (which is lower than the usual 3%)

Initial Credit : $300

Authorized User Fee : $25

Payment Method
Payment Method

You might be wondering why I am mentioning payment methods today. The reason is because many complaints you read on the internet (and even here) is due to card holders not understanding how payment methods really work and how many days does it take for payments to clear and how many days can Indigo hold your payment for.

There are four methods of paying your bill.
 

 

  • online payment through their website
  • payment over the phone
  • MoneyGram
  • Check via snail mail

According to Indigo's website, you payment should clear and funds will be made available the same day it it received as long as it is before 5pm PST. They do however advice those who send a check via snail mail to send at least 10 days before the due date to give yourselves some buffer. Payment date is considered when they receive the check and not the date that you send.

Indigo does retain the right to hold your payments for 14 days. This tends to happen if you pay too many times a month or if there is suspicion of fraud.

All of the payment methods mentioned are free though MoneyGram charges will apply.

Disputing A Charge
Disputing A Charge

I am writing about the dispute process if you find there is a mistake on your Indigo statement because many complaints you read around the web is a result of card holders not understanding the proper process of disputing a charge and blaming bad customer service. Like many credit card companies, you need to write a letter to dispute a charge (they are not Amex!).

The letter should include 1) your account name and number; 2) the name of the merchant and the dollar amonunt; 3) a detailed explanation of your dispute; and 4) the date that the charge was made. You must also sign your letter. Mail your written dispute to: Bankcard Services, P.O. Box 4499, Beaverton, OR 97076-4499

You have to file the dispute within 60 days and Indigo will respond within 30 days of receiving your letter. If you do not want to pay that dispute, it has to be filed 3 business days before automated payment is scheduled. The dispute process may take up to 60-60 days to resolve.

Peer Comparison
Peer Comparison

 

 

Cards Annua
Fee
APR Rewards
Indigo $0 or $35 23.9% N.A.
BarclayCard
Rewards
MasterCard
$0 25.24% 2X gas
groceries
utilities
Cap One
Platinum
$0 24.99% N.A.
Cap One
Quicksilver
$39 23.24% 1.5% Cash Back
All Purchases
USAA
Classic
$35 18.15% to 24.15%% N.A.

The table above shows the comparison with other cards that are explicitly targeted at those with average credit. You will find that there is no perfect card here. For example, some cards come with annual fees while others do not. Some have reward programs while others do not.

For example, the QuicksilverOne comes with an annual fee, but has a cash back program while the Cap One Platinum has no annual fee but has no reward program. The USAA appears to be the least attractive because they charge an annual fee but has no reward program. Barclays appears to have the best deal since their card has no annual fee and comes with a reward program (as well as access to your FICO score for free)

The Indigo appears to be smack in the middle of the pack. Unlike Quicksilver and Barclays Rewards MasterCard, there is no rewards. However, unlike Capital One Platinum and USAA Classic, there is a chance for you to get a no annual fee version of the Indigo.

Our Take
Our Take


The Indigo Platinum MasterCard is one of the better unsecured credit cards for bad to fair credit folks because it has a reasonable fee. It also offers a variety of payment methods and do not charge any fees for their different payment methods (unlike many other issues). If you have fair credit, you also have a better chance of not having to pay any annual fee.

Application Forms
Application Forms


As mentioned earlier, you'll have to see if you pre-qualify for a card first before you can apply for the Indigo. Below is the screenshot of the application page (which is pretty simple).
 

indigo application form

 

See what card holders say about Indigo Mastercard