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Your Credit Card Company Could Unexpectedly Lower Your Limit


Well folks, the economic crisis is starting to trickle down in a myriad of small ways. Banks have been hit especially hard, and many of them are tightening up in unexpected areas.

Several major credit card companies, including American Express and Bank of America have started reducing the credit limits on some of their customer’s credit card accounts – without warning.

The hard facts:

So, what does that have to do with your credit card company lowering your limit? Well, things are getting tight – very tight everywhere. Especially for banks.

There is a an overwhelming aura of fear in the financial market right now – anyone with a TV can tell you that. Lenders are beginning to decide that maybe they have been too generous with their offers of credit. And now, more than ever, banks are short on capital.

So they are reducing the available credit for many of their customers. It’s not just customers with low credit scores either. People with credit scores of 720 and above are still being affected. Business credit cards as well as personal credit cards are suddenly on the chopping block.

In a recent report by Javelin Strategy and Research (an advising firm for the financial industry) they found that 62% of credit card companies have cut back lines of credit to their existing customers. Sometimes reducing their credit lines by as much as half – that’s huge.

Can you prevent your credit limit from being reduced?

Not really. I wish I could tell you that you could, but at this point, you probably can’t fix things fast enough to sway a decision. Credit card companies are primarily going to base their decisions on several factors:

So, what can you do?

Keep your credit card balances as low as possible – This is one thing that will help you keep your credit score as high as possible. Also, in the event that your available credit is reduced, it will not affect your debt-to-credit ratio nearly as much as it would if you had been carrying a high balance. For more info on the Debt-to-credit ratio, you can check out our article “The FICO Score Breakdown” which talks about how your credit score is calculated.

Pay your bills on time – Again, this keeps your credit score up, and doesn’t invite trouble. Why tempt the bank to lower your limit, or raise your interest rate if you don’t have to?

Keep an eye on the mailbox – Credit card companies can make changes in the terms and conditions any time they want to – but not without notifying you first. If your credit limit is going to be reduced, or your interest rates raised, then by law they have to give you a notice of the changes.

What should you do if your credit card company does unexpectedly lower your limit?

First, be aware of the possible one-two punch – They lower your limit below your current balance. This immediately puts you over the limit. Then they tack on over the limit fees, and possibly raise your interest rates because you are now “over the limit” and in violation of your “contract”. Obviously, this would be a rare, worst-case scenario. If it does happen, call them immediately and harass them until they remove those fees and reduce your interest rate. You will have to speak with a manager.

Call your credit card company and request that they raise your credit limit again –
Let’s face it, they probably aren’t going to be willing to do this, but it never hurts to ask. If you have a long, and positive payment history with them, then you are in a good position to negotiate. If they cannot raise your credit limit, then try getting them to at least lower your interest rate, or waive your annual fees.

Shop around – If your current credit card company has decided it no longer wants your business, there are still plenty of other banks out there that do! Try shopping around for balance transfer offers, or cards with lower fees that would benefit you more, or have a larger line of credit.

Lastly, keep in mind that this isn’t going to happen to everyone. It’s just happening to more people now than it ever has because the financial markets are in such a mess. Things will even out and return to normal eventually. Just look out for yourself and your lines of credit right now. Keep your balances low, and even if it does happen to you it should not hurt your credit score overly much.

If your available credit does suddenly decrease, then be sure you pull your credit score. Take a look at it and make sure that you are in a good position to apply for a new credit card before you try to replace the available credit that was lost. No sense in lowering your credit score with inquiries if that was why your bank decided to decrease your limit in the first place.

Have a question for us? Leave a comment below!

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Paul Mularz
October 26, 2008 @ 1:13 pm

I have a credit card with a large balance but a very low interest rate. I am diligently working on paying it off, and will pay it off in time. Here is my question. I am concerned that the credit card company may decided to substantially raise my interest rate before it is paid off, even if I make on time payments. I heard there was a way to guarantee them not being able to raise my interest rates by closing the account.
If I close the account and make the payments ontime, would this guarantee that they could never raise my interest rate until the current balance is paid off. I am not interested in getting additional credit from them, but rather just freezing the current interest rate on the current balance. This is a promotional interest rate for the life of the loan. They say they won’t raise it as long as I am ontime with my payments, but I have heard horor stories from people saying that banks still raise interest rates even when they are ontime with their payments.

November 2, 2008 @ 6:07 pm

I was upset with American Express because they had lowered my limit by 75% over the past 3 months and had flat out lied to me trying to justify their actions. As a small business I have used American Express as my working capital over the past 10 years, so their reduction in my working capital was a real slap in the face and really hurt. At first I took it real personal and thought they were picking on me but have since learned that they are doing this to most of their customers. In September alone they lowered the credit limits of 20% of their card holders and day by day they are doing it to more and more. If you have some extra time and want to be stunned, Google “American Express credit limit” and you too can read horror story after horror story.

Just last night my sister went to use her AMX card at CostCo and it was denied. She got home and called American Express (1/2 hour on hold) to find out that her cards limit was dropped to $600 (just above her balance) from $16,200. This girl has impeccable credit and they did this to her. The customer service rep told her that it was lowered because of a “Public Record” input on her credit report. She immediately pulled her credit reports and found no such entry on any of the credit reports. Funny thing is that an American Express customer service rep tried that line on me too yesterday morning and I too immediately pulled my credit reports. Not finding this “Public Record” entry on any of my credit reports, I called American Express back and ask them what they were talking about and of course the representative tells me he has no idea why the last representative told me this as he sees nothing in my file like that.

So be prepared to have your credit limited dropped drastically for no reason or to have it chase down your balance with no warning. When you do call them to find out why, be prepared for a long hold time and have your credit reports in hand so that you can call them on their mistruths. It is a very sad day when the employees of an icon like American Express have to tell you flat out mistruths to try to justify their higher-ups actions. But they are only trying to get you off the phone so that they can answer the next call in the very long queue of callers wanting to know why their limits were reduced too.

Sorry for the very long rant but maybe this will save you some embarrassment while trying to use your card. It is no wonder that American Express announced yesterday that they will be laying off 7,000 employees (10% of their workforce) as they don’t want us using our cards.

Georgia Evans
November 4, 2008 @ 3:02 pm

I recently reserved a vehicle while on a business trip. The rental company placed a reservation for the total vehicle rental amount on my American Express card. During this time American Express lowered the limit on my credit card with absolutely no reason and no prior notice. They completely disregarded the amount of the reservation that the rental car company had placed on my account.

I tried for over 24 hours to reach American Express regarding this. When I was finally able to contact someone I was told to just pay off the card and then I could use the card to pay for the rental car. After explaining just how ridiculous this statement was and “talking” to this representative a little longer she agreed to give me a temporary credit line increase. However, this increase would have put me over my limit and I would have been charged with over limit fees. I am quite sure that my 0% interest rate would have disappeared also. Not to mention the impact that would have had on my credit score.

I have NEVER been late on a payment on ANY of my credit cards nor have I ever been over any of my credit limits. Not that it is anyone’s business but the balances on my credit cards come from financing a business start up and not frivolous purchases. If it were not for that I would not be carrying balances. Additionally I always make more than the minimum payment on all of my credit cards.

In short American Express was of absolutely no help to me with this problem that they had caused through unethical business practices. I know that American Express is experiencing financial difficulty and that is the reason that they did this, however, I am an accountant that specializes in helping small businesses get through rough times. I can tell you that one thing that you do not do is turn your good clients away. After researching this on the internet I found that American Express is doing this to a multitude of their account holders with over credit scores over 700. These are good clients.

When I first started noticing the problems with the economy I did some financial planning for my own business. Not knowing how bad things were going to get, I made of list of the creditors that I would stay current and in good standing with if the economical situation became so bad that I could not pay everyone. American Express was at the top of this list. Needless to say, they are not there anymore. Additionally, I have consistently paid $100.00 to $250.00 per month more than my minimum payment and I still have a few months left with a 0% interest rate. I really hope that my $15.00 monthly minimum payment helps their cash flow situation. It makes a lot more sense to give this amount to a creditor that is still treating their good customers with respect. I will also reduce the balances on other cards faster, which is necessary, as now my credit report will show that I am using over 50% of my allowable credit with American Express which will cause my credit score to decrease.

This letter was addressed and submitted to American Express but is in a third party format as I intend to post it on every web site that will allow me to do so. American Express may not feel that it is important to notify their customers prior to taking an action that could place them in a horrible and embarrassing situation and have a negative effect on their interest rates, credit scores, etc. but my business is taking care of small businesses and individuals with financial problems and I do think that it is important.

Georgia Evans,
Professional Management Systems, Inc.

November 7, 2008 @ 9:33 am

Paul, my understanding is that closing such an account would allow them to call in the note, being immediately due and payable. It would not freeze the rate. I could be wrong.

I just had Chase tack a monthly fee on a lifetime promo rate. Have not been late nor overlimit. Chase was sued several years ago, lost and moved then their corporate headquarters to a less consumer friendly state.

What these credit card companies are doing should be illegal, but there seems to be too many occurences of it on the web. Illegal not only as false advertising, but in violation of truth in lending.

How very shameful of them to pretend they are going to assist people in debt write-off, so they can get a piece of the bail-out pie… while jacking peoples rates up in the shadows.

Maury Kimbrough
November 9, 2008 @ 9:58 pm

I’m having problems with the Credit Card Companies, lower my credit to what I owe, and are causing my score’s to go into the tank……. I understand that the creditors are trying to protect there interest.

However they are being back by the Government, I.e the taxpayers to bail them out. I have never been late once with a payment, and/or just paid the minimum payments. I don’t have a problem with them, maybe locking you account for now from using it. But I don’t think they have right to ruin my credit score, to where other creditor’s start to follow suite, and start to lower my credit with them.

Now my score is in the tank, to where it looks like I charged up my accounts to the maximum. I would think this would be illegal for them to ruin your credit, not you ruining your credit. ……

Does anyone know of any legal protection from this?

Marsha Carroll
November 12, 2008 @ 6:58 pm

I have NEVER missed a payment to any creditor, and I am having the same problem with my high credit lines. First they are lowered for bogus reasons (AmEx said it was because Wells Fargo Mortgage holders were a higher risk…I DONT EVEN HAVE A MORTGAGE WITH WF!!!!) They lowered my credit line from 30,000 to 20,000, initially, and now lower it every few months by a few thousand dollars, which dropped my credit score significantly. The other companies were not far behind, causing a domino effect…When Bank of America sent me notice that they were lowering my credit line from 20,000 to 6,000 and I called to ask why–they said it was because of my “payment history”. In 15 years of doing business with them I have NEVER missed a payment, but I was told my account was “FLAGGED” because I made a MINIMUM PAYMENT (It was on auto-pay default, because I had three surgeries temporarily limiting the use of my hands…so I set up all of my accounts this way for a few months as I recovered) After I explained this to them, they CLOSED both of my accounts with them because I was temporarily disabled. Since then, one account after another has been closed-most due to inactivity because I have paid off most of them years ago , but since I heard it was not good to close inactive accounts, I left them open showing active/paid in full/paid as agreed/never late… When I pull my credit report, it shows ALL ACCOUNTS in GOOD STANDING-NEVER LATE-PAID AS AGREED…If this is how they are treating GOOD customers, imagine what is happening to those who have an occasional blemish on their record! My credit score has gone from 810 t0 680 in the past year, and to this day, I pay ON TIME, OVER MINIMUM PAYMENTS, AND I HAVE PAID OFF SEVERAL ACCOUNTS AND INCREASED THE AMOUNTS I PAY TO SEVERAL CREDITORS AS EACH ONE IS PAID DOWN OR OFF. There is no reason for them to expect that I would be a risk except by their own actions, and I am FURIOUS that I have worked so hard to maintain excellent credit over the years so they can come along and ruin my credit because they are freaking out about the economy. This whole situation is literally making me ill, and worst of all, there seems to be NOTHING I or ANYONE else can do about it.
I contacted all the protection agencies and complained, the Atty. General’s Office, and even the ACLU; and have learned that I am absolutely powerless. I would not ever have dreamed of ruining my own credit; but it looks like I will never even have the chance; The credit industry is doing it for me!! It was suggested to me by my financial advisor that I file bankruptcy–because either way, my credit is ruined. At least that way, he explained, it would be by CHOICE, and the companies will get exactly what they are trying to avoid-people NOT paying their bills. By their own actions they have created exactly what they are trying to avoid. What is the next solution? A class action suit? Will we have to go to the Supreme Court? I have cut every one of my credit cards and I vow never to use any of them again. I am buying my next house with cash, IN FULL… my 2 cars are already paid in full; and I am selling my large empty-nest family home to my adult children for an investment until the value of the property comes back up to where it should be, and then hopefully they will make a huge profit on it one day…And, at my suggestion, they have all paid off their credit cards and told the companies to put their credit where the sun don’t shine!!! If we all sit back and let the companies get by with this, it would be shameful. If the only way to get them to lose their butts is by filing bankruptcy, then I believe everyone should do it? Them, or us?

Maury Kimbrough
November 14, 2008 @ 4:08 am

Marsha Carroll,

I’m in with what you say…… It’s so bad, that even if you were able to file a class action law suit, the lawyer would get all the money, and we would see only about 30 bucks, and we would still be the same boat…..

I signed up to one of those Internet “just answer” sites, and was hoping to get some answers…..guess what they got my $30 buck,,,, Then told me this was for entertainment only. I did get one response. He told me that I would need to find a “somewhat adventurous bankruptcy or consumer rights attorney. But this could also be a class action involving a very large segment of the US population, and in the right hands of the right law firm, your claim may be worth a very large sum of money.

I e-mailed back stating, this is great. These Creditors know they have us over a barrel, and that we do not have the power and/or money to fight back, Big Corporate Companies, and they know this.

I know they did not force us… as they say to use the “Credit”. But I didn’t know they had the power to ruin our credit when using it. Especially when we have paid as requested by them 🙁

November 19, 2008 @ 1:47 am

I just faced the same thing tonight when I went to use my Lowes card.
They has dropped my limit to what I owe. I have been with this company for over 10yrs with good credit. Now I am at my credit limit and I never use that far. I keep my limit low to keep my credit score high.
What can we do to protect ourselves.
Why should they get a 700 billion bailout?

November 20, 2008 @ 8:36 pm

I am having the same type of problem. I received on 10/15/08 a letter from Bank of America with checks attached requesting that I use the checks to payoff credit cards for 0% until 2009 etc. I have never used the account and have been a cardholder since 2006. on 11/5 I write the check to payoff another credit card for $1,000.00 and then received (from Bank of America) a second letter on 11/10 dated 10/31 that they have lowered my limit to 500.00!. I already written the check to the credit card and my husband was on a business trip using it. Now the check came back and I have to come up with the $1,000.00 cash not to mention the bounced check fees. Bank of America says they apologize and reversed the fee on there end, but cannot increase the limit at this time. Why would you send me checks to use and then lower my line 15 days later. What can I do because this is greatly affecting my credit. Can we file a class action suit against them? And then they wonder why the economy is bad, we cant afford to buy anything. I would love to see the list of the CEO’s, CFO’s etc. getting Subpoenaed for receiving bonuses over $250.000.00 yeh they are hoardering it allright for themselves!

November 21, 2008 @ 3:03 am

AMEX cut my limit from $15,000 to $9,000 as soon as I made a $6,000 payment. I have NEVER been late with them and most of the time I would pay the balance in full.
Here’s the action I’m taking (1) I filed an on-line complaint with the FTC Federal Trade Commission (2) I filed an on-line complaint with the BBB (3) I am submitting a written complaint to Office of Thrift Supervision (OTS Consumer Affairs) the government arm for credit card regluations in Washington DC phone 800-842-6929. (3) I’m sending a package including all my e-mail correspondence with AMEX to Senator Chris Dodd he has introduced a Bill to reform credit card practices and protect American consumers.
I have a good credit score and what AMEX did, without notice was undeserving. I understand that they can extend credit and they can take credit away. I do not understand how they can destroy or credit scores? In my case as the rest of you, my “balance to limit is too high”…duh, when they reduce you by the amount you pay they have you in a trap. Additionally, it now appears that my credit line is $9,000 with a High Balance of $15,000 another “ding” on my score!!
It won’t matter what the government does to “bail-out” Banks, Auto Industry, etc…if the consumer’s credit is destroyed in the meantime, we won’t be able to purchase anything, that will solidify the collapse of the economy!!

November 21, 2008 @ 9:30 pm

my story is the same as well Only my credit card company is Bank of America.

I am a good customer….
Always paid my bill…
No lates…
Good credit ( won’t be so good after this)…

What they did…

Jacked my rate from 11% to 26%

Lowered my credit line to just above my balance coincidentally the same day after I complained about the rate and made them change it back

Received letter from them that they had changed the credit line and it stated in the letter they had disussed this with me ( a complete lie )

Recieved letter on our second credit line that it was also being reduced per our discussion ( another lie )

Was told very rudely by thier credit anylist that it was because we are a “good” customer that they didn’t just close our accounts. And she stated “and we both know what THAT would do to your credit score don’t we?”

The same lady flat refused to let me speak to a supervisor though I asked several times.

That is the short and condensed version of the run around I had with them. Something needs to be done right away to protect consumers from this. I’ve written everyone I can think of.

I don’t even want to think about the cascade effect this could have on my other accounts when they see those 2 accounts now have balances to the limit.

I hate to think of the good credit score we worked so hard to maintain going down in flames. So much for buying the home we wanted in a couple of months.

November 26, 2008 @ 3:15 am

This is America now…….

And the “Fat Cats” in Washington don’t care….. They take our money from taxes, and then take it from us when we need it the most.

It seems Iv’e been told… they are not the one’s who ask for money, we did, and now were going to pay dearly for it. We will pay for other people’s greed..

November 26, 2008 @ 3:22 am

One other thing, I think we are going to pay for doing it the right way, were the others who did it the wrong way , get away with it… I wish I knew an answer for this.

November 29, 2008 @ 12:31 am

Well after the Government Bailed out Citi Group, i.e., “Us TAX Payers” guess what ?, Citi Group sent me my statement Today, and has decided to lower my credit limit to just $54 above what I owe. For no legitimate reason. Of course they don’t need one do they??
So now it looks like I have charged to the max again. Another ding on my credit score………. And every one I talk to, says that Lawyers aren’t willing to touch a big company, unless YOU have money.

I guess this is what you call justices…………………

November 30, 2008 @ 8:04 am

Maury is exactly right! I just got the same thing from Citi today. Despite years of accounts in good standing, FICO over 700, never late, always more than minimum payments and they lowered my credit limit to $77 dollars above what I owe.

What a bunch of jerks. I plan to pay this card off and cancel it immediately. I think if a lot of us did the same thing, they would get the message. Geeez!!

December 5, 2008 @ 10:13 am

Citibank sent me a letter and lowered my credit limit. They said that because I never use my credit limit they are lowering it from $11K to $6K I average $1,000 a month in charges that I pay off. I’ve never carried a balance; never been late. So it really doesn’t affect me, but protects the bank.

I think it is because I retired and my income is lower.

December 16, 2008 @ 5:25 pm

My husband and I recently received a letter int he mail reducing our limit from $12k to $700 !!!! We always pay our bill on time and in full. In recent months, we have not been actively using the account (less than $100) and decided to use this credit card while on our trip to Mexico. We accumulated about $600 on the credit card, only to find out now that our limit is $700 – this i know will neg affect my credit – and I feel helpless. Our credit scores are well above 700 – and I don’t know what I can do to try to increase it without again, negatively affecting our credit score if the request is denied.

December 18, 2008 @ 4:17 pm

I have a credit card that I paid off in full and they posted it on my statement but they will not remove the money from my bank account!!! they have rudely stated that they can leave it in there as long as they want per the terms of agreement. Is that true? Is there a place where I can complain?

December 31, 2008 @ 12:19 am

I just got a letter in the mail from Juniper Mastercard saying they are lowering my credit limit from $6000 to $650 because quote: “since you are only spending a small portion of your available credit”. I have had this card for 3 years with a PERFECT charge/payment record. NO I do not charge up $6000 on my card. So now they are going to start punishing everyone who actually managed their credit!

Congress and President Obama – LISTEN UP – this is ridiculous and you know it! These companies are being deceitful and they are just making the problems “they created” even worse. I know from reading on the web that this move on their part is going to drop my credit score. So IF I wanted to help the economy by purchasing one of those hundreds of thousands of foreclosed homes or a new car, it would now be more difficult for me to do so. And by the number of posts like this I am seeing all over the web – I am not the only one!

December 31, 2008 @ 3:12 pm

Get this. I have a Juniper card that I’ve never been late with and never been over my limit. They send me out some checks at 3.99% interest if used by Jan. 17th. One of the checks I wrote was on Dec. 22nd. Yet it hasn’t posted, so i finally call. The lady tells me that my credit limit has been lowered and won’t cover the check. I should be getting a notice in the mail today Dec. 31st. Huh? Yet my current statement which is due Jan. 10th says I still have the credit availiable. Can they do this? Shouldn’t it be affective after my due date or when my next statement closes? Can I do anything legally about this?

January 1, 2009 @ 9:22 pm

My experience with Juniper has been surreal. It pretty much encompasses all the negatives in the above posts and perhaps new ideas to further fan the flames of their greed and ignorance. Surely some of these actions are not legal. Ethics would be a water cooler joke for these guys. Bail or help them out? Shame does not exist in their vocabulary. I am going to make my experiences known to every media and governmental outlet possible. There are thousands just like us that need to quit being bullied and manipulated so a feckless Corp. we trusted and supported can “screw” us and then expect more. And how can you lose too much when you are charging nearly 30% interest. Also they won’t give you a name or officer to complain to. My visualization of one of their Board meetings would prove Curley, Moe and Larry are still alive and Mr. Ed must be the CEO!

Greg Pankey
January 24, 2009 @ 1:36 am

I have just gotten the rudest treatment when I contacted BofA to question why my credit limit was lowered. The person I spoke to simply said “We sent you a letter. It’s our money”. I couldn’t believe that so I immediately hung up. I called again and got another rude representative. I am so angry right now because their actions have nothing to do with my relationship with them but only what 1 person things in the back room that does reviews. You would think that they would at least contact you to understand if the information they have is correct or not.

Like many of you I am very angry that we bail them out and they treat the consumer like crap. 40 Billion dollars and they can cut the credit to people who have never missed a payment or defaulted on anything. Is there anything that we can do as consumers to fight this rediculous behavior?

January 28, 2009 @ 4:28 am

I am having the same exact problem. I have been a customer with Bank of America since 2001. I have two cards, 2 checkings, a savings and a student loan with them. I made a significantly large payment on my credit card in hopes of freeing up some credit and also so that I would be able to book a plane ticket to go see my sister get married in two months. The day after I submitted the money as a payment they lowered my limit about $2500 leaving $30 available for me to use. Needless to say I flipped out on them bc 1) I have never ever ever been late or missed a payment and have always paid more than the minimum and 2) bc they didn’t even send me a notice letting me know it would be lowered. The response: Oh yea well we will be sending out that letter soon. Well what good is the letter saying you are lowering my limit after you do it! It sucks that they are doing this to the people who are working hard to keep everything current. I am now closing every single account that I have with them and I will never do business with them again. I told them that when the economy gets better, which it will eventually, everyone that they screwed over in the hard times will remember this.

February 11, 2009 @ 3:12 am

I cannot believe that these credit card companies can get away with this s__!!! What in the world are we all going to do? With credit scores that are down the toilet, no one can buy anything (or may not even want to) to help the economy. Why support the very crooks that have stolen from us???

February 20, 2009 @ 7:22 pm

I am glad I found this site. Reading the posts makes me feel “a little” better that I’m not alone, however I feel like crying. My issue is with Amex. I viewed my statement today on line (just printed on 2/17) and my limit was not decreased, however in the “account summary” portion, my limit was decreased by more than half leaving me with $7 of available credit to use. Now I usually do not use this card, but since it was my b-day about a week ago and I received my income tax money, what great way to continue building up my credit and just pay it off in cash by the next cycle date. Right? Well I was wrong about that!! I didn’t even receive the statement yet. (And it has the full credit limit for me to use) I just got off the phone with two different reps. My credit limit was decreased one day after the statement was issued. My due date is not until 3/14. What if I did not have an internet to see this!!! They told me do to these economic times, they made a business decision across the board and I will receive a letter soon stating why. They also explained that if ANY over the limit fees are to occur they will extend a 30 day grace period for me to pay it back…ARE THEY INSANE!! I am going to call back tomorrow to speak with a supervisor when I have time to be on hold for hours (on speaker phone, while cleaning my house). This just puts a sour spill on my weekend. I hardly even use this card and now the ONE time I charge a lot is the time they decreased it to what I owe. They should have decreased the amount years ago, when I had the card, but wasn’t using it. That would of saved them money than….I’m just rambling at this point, I’m so upset; Thanks for reading my post.

March 4, 2009 @ 2:14 am

Bank of America
P.O. Box 981811
El Paso, Texas 79998-9986

The above company reduced my available credit by 110000.00 Reduced limits on cards I had balances on them to the point that any charge would put these accounts into an over limit condition. For example original credit card limit was 46100.00 with 19000 owing reduced the credit limit to 19100.00 is currently 365.00 in pending charges on the account.

I have never been late and rarely carry a balance. This activity is borderline loan sharking. As the rates would adjust to the 24.99% rate vs the 1.99% rate currently enjoyed. This happened within a 2 hour phone conversation on 5 of my credit cards, 3 of which had no balance so they just closed them completely. How can a consumer react to such swift, undeserved and rash actions?

My Credit lines went from 169,600.00 to 46,400 in a matter of minutes. I have on deposit with this particular institution 140,000.00 in Cash as well as a mortgage which is not under water and never been late, or in any threat of foreclosure. My wife and I make a combined income of 250k+. This institution will be losing our business as a result of this predatory action.

Please take action against this institution!

Thank you,

Gary Rollie

Bank of America Accepted tax dollars as a part of the Tarp program!

Denny Hayes
March 4, 2009 @ 8:49 pm

One of your comments here almost seems like it must be illegal, or at least should be. What happened to me was that I had a 30K credit limit, and owed a little less than that because I charged parts for my company on it. I also did that on a few other cards, because my customers were being a little late in paying me. This made me have most of my cards charged over 50 percent, which lowered my credit score, even though I was making payments on time. So they then lowered my limit to 26K, which put me over the limit and they started charging over the limit fees, even though THEY put me over the limit. So at that point I decided to pay off another 8K. The next month they lowered my limit to 17K, putting me over the limit again, and they started charging me over the limit fees again. They also raised the interest rate. I can see where someone could have a high amount on cards, and even though there are able to pay the monthly payments, raising the rate, and lowering the limit puts them in a position where they can’t pay the monthly fees, causing them to have to file bankruptcy. Someone should file a class action suit, to stop these banks from ripping people off, when they were the basic cause of the financial position of the world. This is putting a bid on people already in hot water, and making the nations problems worse. Basically, they are making us pay for their mistakes and at the same time getting help from the government, which is also our money. The vast difference between interest rates that they charge and the prime interest rate, should also be illegal, when in the beginning they were basing their rates on the prime. Even their contracts originally stated that the rates would be based on the prime. Someone, maybe even me, should stand up and fight these crooks.

Charlie Hoffkins
March 4, 2009 @ 5:34 pm

I have been a victim of all the above mentioned actions with everyone of my credit cards. I’ve never been late…respectfully used my cards… always pay balances in full. This week the line of credit on every card I own was been reduced to less than half of the original credit line.
My credit rating TANKED 169 points as a result.

I’ll be sounding like an anarchist but I figured out how to fight back in the only way I can.

I have just paid all my credit cards in full and dumped them instead of waiting for them to hurt me more than they alread have. I suggest that if you can follow suit PAY THEM OFF and the CUT THEM UP. PAY CASH into the economy.

It’s evident that they don’t have our best intrests in mind… just in us bailing them out to preserve there lavish living. If your hurting use 401K money, savings, bonds, stocks, education funds what ever it takes and pay them off.

Follow my lead. Lets get back to banks showing us why their worthy of our business! and Not the other way around. Turn the tables around. We have to get ourselves out of this mess. Stop expect the banks, the stock market or Obama’s stimulus package to do it for us. We are the answer.

March 26, 2009 @ 3:13 am

I’ve had the same problem with my Chase Freedom card. They lowered my credit from $16,000 to $5,000, but here’s the kicker: they had just sent me a promotional transfer check that I used that was supposed to lower my credit by consolidated a loan and another credit card to the Chase card. Although I had an adequate available balance, they rejected the check, then charged me a $39 fee and my bank charged my a $27 fee. My bank tries twice to cash the check and I assume I’ll get another set of fees. But the second time it tried to get cashed, they decided to lower my balance on my credit card on the same day – I find this extremely unethical. I have never missed a payment and use their card everyday. I’m going to attempt to harass them tomorrow, but I doubt it will do anything… except they will lose my business.

April 14, 2009 @ 4:48 am

My situation is basically what others have described. Except for me simply paying off the accounts in full is not an option right now.

I have gone from a credit score of 800 to less than 500 because my 4 credit cards (bank of America and Amex) cut my credit limit to almost nothing. Even though I had low balances (less than 15% of my credit amount) , always payed more than the minimum and never missed a payment.

Thanks to these criminal organization’s actions, I am now over my credit limit by thousands of dollars. My interest rate in every card is now huge, the overdraft fees are also now huge. And of course
with that kind of debt three of the accounts have already been closed.

Before, I could afford to pay twice the minimum payment (and I did) , now the minimum payment has also gone up to over twice as much as it used to be, and barely covers the huge fees!

So I am now trapped and unless I can save enough to pay the entire amount owed, I will be stuck paying these huge bills for the next 30 years.

It’s incredible that within the span of 5 weeks I went from fiscally responsible, to overwhelmed by unpayed debt. If I had known that doing all the ‘right’ things to earn and keep good credit would leave me in this situation I would have simply never opened a credit card account.

Now I can not rent a car, get a loan, and I appear as high risk to any future employer. Thank you Bank of america and Amex for robbing me of the opportunities for personal and economic advancement that I had worked so hard to earn.

Morris Capouano
April 22, 2009 @ 10:19 am

I recently inquired with bank of America into raising my credit limit on one account so I could transfer a balance from another credit card. I was told the option was not available at this time. The then, although I have never ever been late ( I have two account with them) lowered by credit limit on both account to where my balance in propertion to my then creidit limit went from arond 57% to 99%. That is going to signicantly lower my credit score. My question is if you think setttling the accounts at around 40-50% on the dollar will have more of a credit hit in the next year than being at 99% of my credit limit? I am very angered by what they have done, but am not sure what to do about it. Any suggestions?

May 18, 2009 @ 5:01 pm

I have the cabelas VISA credit card, and have for years. They raised my interest rate, and ,lowered my credit 3 months ago. I called in and was told it was beacuse of my credit score. So, I followed the instructions and got my free credit report from the same place they did. My score was 785, and when i called back, i was told that was not the score they were showing, but would not send me what they showed. I then paid off my card with them, and only used it as needed. I to, pay my bills on time, never late, and have been with them for many years. My reward, they lowered my limit again, without any notice, and it is now 3400, instead of 20,000. Is it legal for them to lower my limit and raise my interest rate without notice? I have read where they have to give notice, ahead of time. Current law states they can not make changes to your card without 15 days notice, and the new law makes them give us 45 days. They have until July 2010 to comply with new law, but still, the way i understand this, they have to give us 15 days notice before they can make changes. Does anyone here know for sure…

robert dittmar
May 20, 2009 @ 6:41 am

What if we all just stop paying till they decide to correct there actions, I think it will have alot of pull if we can get thousands to deal with this. they seem bound and determined to ruin our credit anyway

June 2, 2009 @ 12:29 pm

The revolt is on! The minute they do something underhanded to damage your credit, stop paying them. Eventually, work out a settlement and save at least 50% of your debt (plus taxes on the amount saved). The damage a settlement does to your credit isn’t really much worse than what they’ve already done, so it’s worth saving 50% of your debt. It’s time to out-maneuver them and their ruthless practices.

June 2, 2009 @ 10:48 pm

I have found that the creditors will not even discuss lowering payments or interest until we are at least 2 months behind. If our credit is already shot, stop making payments for the 2 months, then as Dan said, work out a settlement and save 50% of your debt. Are there any good reasons to countinue struggling to make payments?

June 17, 2009 @ 7:36 pm

What options do I have when a credit card lowers my credit limit, below what I currently owe, then charges me “Overlimit” fees on the balance remaining – which is over the NEW Credit Limit They changed it to!

W. Ruggiano
July 5, 2009 @ 2:59 am

My husband’s credit line has been reduced and it is so ridiculous because he has such a satisfactory credit rating and history. Why they would give one person a specific credit line and then cut it off whenever they feel like it? The lady whom I spoke with was so mean. She was even asking where did my husband use the credit card for. I do not think it should be their concern whether the person would use the credit card for shopping or travel as long as the payment is regular and not deliquent. I would be so pissed off if we will receive a letter stating that they are giving him higher interest rates, too!!!

James Bailey
July 16, 2009 @ 3:32 pm

Chase Credit Card lowered my credit limit after 36 years of perfect pay. How do I go about either joining a class action suit or starting one?

July 20, 2009 @ 10:19 am

Any call you make to Bank of America regarding credit card rate will not be to your advantage. They will begin by telling you “we are going to ask a few questions and this might sound like an application, but it is not”. Moments later expect to be taken down a road of prying eyes upon your spending habits regardless of your faithful, always on time credit card payment. They might even try to befriend you and guide you to a Debt management co, all the while behind the scenes they are lowering your credit limit and steadfastedly refusing to lower your interest rate. Your call will be like a day in court with Bank of America henchmen as both judge and jury….oh, goody we caught a struggling, on time customer to add to our quota for the day. Expect to be treated with more respect if you are behind in your payments, this is when they start to fret…oh, dear, we must be nice to this one….if we’re to get a penny.

July 26, 2009 @ 2:50 pm

Well, yesterday in the mail I got a letter from both BofA and my Citi card. Bank of America said they are lowering my limit from 10,000$ to 5100$, not a big deal until you factor in that my current balance is 8500$. So now im over my credit limit immediatly and will be charged over the limit fees, which in turn will raise my intrest rate. What a crock! Im not paying it!! My Citi card has a 27000$ limit and I owe 22000$, my intrest rate has always been 7.99%, as of August 4 they are raising it to 29.99%. For what?? I never made a late payment, never went over my limits and have had these cards for over 10 years. I was thinking of refinancing my house soon but how can I do this now that my credit score will be in the toilet?? I was informed that I will be laid off next month so my income will lower than usual because of unemployment. What do I do?? Im not going to be able to afford to pay them with the higher rates and all those fees. What can they do if I just dont pay? Can they take my house from me?? Cant we do something tostand up to these credit companies?? Its just not fair. If theres a class action law siut filed, sign me up!!!

August 10, 2009 @ 4:52 pm

Well today I just got letters for two of my accounts with Bank of America I to have been with this company for years, I had a credit line each $28,000.00 owed each account $15,000.00 each paid $13,000.00 account with my family trust. Today I get a letter saying my limit got lower to $10,000.00 due to the way the world is… I told the guy wait the big company’s took a bell out and got money and little people like me paid there bills on time and did every thing they should have done and this is how we get repaid lowing our accounts and raising our intrest rates WHAT THE HELL..

August 12, 2009 @ 5:41 pm

Bank of America just did the same thing to us, and my attitude has gone from one of “I always must pay my bills on time” to “They will get what they get when they get it.” I had to use a credit card to rent a car, so I paid off a large amount just for the trip. Soon after, BOA lowered our credit limit and “took” the money I had put on the card. We have always paid our bills on time, and at this moment in time I don’t care if I ever give them one more dime. If it wouldn’t trash our credit I would just let them stew in their own juices.

September 3, 2009 @ 9:52 pm

I am a college student and I admit that I have been very irresponsible with my finances. At the moment, I am trying to fix things and have been making monthly payments on all of my accounts. With me being a college student, money is hard to come by. I work 2 jobs now, because I want to pay my cards off. I feel it is the right thing to do.

Now, I have an amazon.com credit account with GE Money Bank. I orginally had a credit limit of $950.00 on the account. I charged it to a high balance of around $650.00 and because I knew that I wouldn’t be able to cover my purchases I sold some items and paid the cash back to my card (stupid I know, but like I said, I’m trying to pay my accounts off). Right after I paid my balance back down to $230.00 I received a letter from the bank. They told me that due to my recent credit activity they have reduced my limit to $220.00. I just made a very small payment so that my balance is $205.00. Instead of having $700.00 available on the account I now have $15.00 available. Isn’t this going to hurt my credit score? I haven’t even graduated from community college yet. With my score being lowered so much, won’t this make it hard to get a student loan when I finally have to go to a 4 year school?

I believe that this kind of activity by banks should be illegal. They reward your payments by lowering your credit limit. What a waste of tax dollars!

dave w.
September 19, 2009 @ 4:07 am

I opened a acct from Bank OF AMerica, and I was given a limit of $9000.00 and I have never been late and I pay at least $1000.00 but my average payment is about $1250.00 a month. I have never received a bill saying my payment due was anything but sero because I pay several times per month. If I have a extra $100.00 it goes straight to the BOA Choice Platinum card. I would not have used so much of the card since January but the Dr.s who are treating my mother for recurring colo-rectal cancer wanted her to use a hidra therapy tub to increase her bloodlfow down there. I checked on Sunday Sept 13th my balance was still $9000.00 and I went to the drug stotre Monday Sept 14 and forgot my checkbook so I went online and paid back the $100/00 I spent and I paid another $50.00 Wednmesday of this week. I am afraid to keep making high payments because I am afraid in 2 or 3 months they will be paid down another $4000.00 and they will lower my credit again. It is easier to use a credit card, and I travel oftenn, meaning at least 3 days per week and the free rooms help, but I would have been in a tight spot had they lowered my credit lower than the $2100.00 I know have owe about $6700.00 and my limit is $6900.00 This was humiliating. I chgecked my credit report and my score is about 705. They offered me more cards after I got the first one and approvced me for a truck loan, but I wanted to pay them off. My home is paid for, as is my car. I get a good VA pension, I served 23 years as a Naval Aviator. I feel that what BOA did was dirty., It seemes like they tried to damage my credit. They said any checks wrote on the old limit and any authorizations would not be honored. I will stay wih my bank, and get a card and vehiohle loan from them. Thank you for this article, it answered many questions for me. I assume going to the BBB would be a wasye of time. For anyone who calls them, the reps at BOA seem to read from a pre written script as they all say the same things. They also will lie to you. When the economy is back in good shhape we should all boycott BOA. That is if they lowered your limit when you made your payments on time.
Thanks and good luck to all.

Todd G
October 31, 2009 @ 2:55 pm

BEWARE B OF A!!!!!! It does “hurt to ask” to have your credit limits raised.

Quoting from this article:

“What should you do if your credit card company does unexpectedly lower your limit?

Call your credit card company and request that they raise your credit limit again – Let’s face it, they probably aren’t going to be willing to do this, but it never hurts to ask. If you have a long, and positive payment history with them, then you are in a good position to negotiate.”

My experience with Bank of America today: My credit limit on a B of A VISA card I have used for 15 years was $21000. They recently lowered it to $7000. Because lower credit limits can lower your credit score, and because, according to this and other articles, “it never hurts to ask”, I called to respectfully request that it be raised back to the original amount, The B of A representative’s response was not only to deny my request but to lower it further to $2400! Right there on the spot! When I complained that I had been a B of A customer since I was 8 years old, that B of a holds my home mortgage, that I had NEVER had a late payment with them or any other credit card or loan, his response was to offer to close my account for me.

My advice: Do not talk to the credit card companies, talk to a lawyer!

November 1, 2009 @ 6:40 pm

I have been with the same cc company for years now and I have limit of 15K I went to use my card which is paid off each month and it was declined was only for 200.00. I tried calling to see what the problem was and was not able to get a response from the person that answered the phone. I use my canrd for the bonus flying miles I get with it since in my line of work I have to travel. I had purchased some investment property that went into foreclosure because the mortgage company did not want to work with me. I have not received any notice of them lowering my limit – why would they do this?

December 6, 2009 @ 12:13 pm

We allow our Goverment to bail out these bad boy banks and then we allow the very same banks to screw us over. Why would a bank want to screw you? Because they can!

December 8, 2009 @ 10:52 am

B of A & Citibank are crooks! Im glad to hear (not really glad, but someqwhat relieved) that we are all in the same boat. This situation happened to us too. B of a offered a balance transfer of 0% until December 2010!!! I actually have it printed off their email to us off the b of a online banking. When we called to do the transfer (we had 10k availble to us, again ,NEVER MISSED A PAYMENT IN 25 years!!)they said, oh we never offered that to you. i told the moron to go to THEIR website and look at the email THEY SENT US. they said that must have been an error!We will have a supervisor see what they can do. Two days went bye, I called again to have the bal. transfer done, they said, oh your account has been closed! CLOSED ! for no reason.. because why? i called to take advanatage of something THEY offered? of course, then Citibank reduced my credit line from 10k to 100.00 over what i owed!! (approx 3400.00)then Chase did the same thing.I had a credit line of 6000.00 they reduced it to 2000.00 and i owe 1800.00..i almost feel like i should file Bankrupcy and tell them all to go to h—-? I almost feel like that would be better. crying all the way… i stil think i should!

Kim peace
December 29, 2009 @ 1:54 am

There SHOULD be laws against these credit card companies ruining our credit by lowering our limits to just over what we owe!!! Pretty much ALL of my credit cards have been attacked with lower limits and higher rates. I pay all my bills on time and have not been late with my credit card payments. I recently paid my AX down from a 9,000.00 balance to a 2,000 balance and they immediately lowered my limit from 10,000 to 2,500!!! NOW it looks like I’m maxed out, in spite of the fact I just slapped 7,000.00 on this account!!! This hurts my credit report, and all my credit cards are following suit with the lowering of my limits, and raising of my interest rates!!! I am systematically closing my accounts as I learn they are raising my interest rates, but I fear this may also hurt my credit report. Does anyone know of anything i can do???? I’m looking for a class action law suit right now and if i don’t find one, will be looking for an attorney to help me start one.

January 7, 2010 @ 8:40 pm

Like another poster here, we slapped $550 on our BOA to free up credit to rent a car. The rental company put the hold on the credit card. The hold was released and in the lapse of time between the hold amount and actual rental charges, they lowered the credit limit to just over what we owed.

Be aware people if you slap a large amount on your card in order to “free-up” to get a rental or anything else, they will lower your limit almost immediately.

If you can’t pay your card off, just give them what they need until you can and when things get better, remember who screwed you.

I know this is a small amount compared to others here, but is happening all over from small lines of credit to big lines. It doesn’t matter anymore.

January 24, 2010 @ 8:32 pm

I 2 have had all of my credit card limits lowered to just above what I owe. Other than an identity theft issue in 2006/07 when someone charged up a lot on my cc, which I paid off, I have paid all of my bills on time for the past 3 years (except for one 30 day late because my online bank sent the payment to the wrong company by mistake!). I had a $20K limit on one card, that was lowered to just above what I owed, i.e., $4500 (money I spent for my father’s funeral). I had another with a $10K limit that was lowered to $3000 (just above what I owed). I had another one that I pay in full every month that was lowered from $2000 to $1000 even though I have two mortgages with the same bank, pay all on time and have over $600K equity in my home. I have several other older credit cards that I don’t use often and haven’t in several years, but were cancelled (I got the company to change it to cancelled “by consumer” from “by grantor”! It seems that the new credit card act is simply screwing the consumer and the creditors are finding ways to still “stick it to us” without violating the Credit Card Act! Something needs to be done! Thank goodness I don’t need credit as I make a good sum of money but I don’t live my credit score sinking down simply because the credit card companies are bullies!

February 17, 2010 @ 5:20 pm

I recieved a call this past weekend from Cap One and they lowered my limit from $8,000 to $5,300, that just a little more than my balance. My credit score is good and have had this card for several years now. This is the first time my balance has been this high. I have several other cards and I pay each one on time and have never been over any of the balances. I was shocked when they did this based on my past history. I really don’t need the $8,000 but wish they had lowered it to about $6,000.

dawn desantos
March 7, 2010 @ 5:34 pm

Today I accidently stumbled into finding that my credit limit was lowered by 25%It was not lowered when the most recent statement was issued, and I was not notified in anyway. There are some messages online in my online acct, but all of them say that they have received my payments. I paid them 40% of my owed balance this month, and my payment was 12 days early. I have NEVER been late on a payment. What is unbelievable was that they waited for the second I made a huge payment before lowering my limit. I called and complained, but no one is there on Sunday. I am furious, because I have automatic payments coming out and I wouldn’t have even known except by a fluke. They are not allowed to lower my limit, without informing are they?

March 19, 2010 @ 8:36 pm

I only had a $2000 limit. I made a payment of $900 and then BofA lowered my limit to $1100, which means my card is still maxed out. I know this is money I owed them, but I was counting on that money to be available. I’m pregnant and moving and now I feel like someone robbed me of $900. It is so disappointing that they did this because as soon as I pay it off they are definitely losing my business. I’m going to close my checking account as well. Oh well, their loss.

April 1, 2010 @ 10:32 pm

We have a business CC with BOA and they just reduced the credit limit on the account causing havoc on our automatic payments that did not go through because they were denied.
I called BOA and their credit analyst told me I was delinquent and they had sent me a letter. He then asked me to verify my assets. I told him my assets were in other banks not bank of America. (true, and they far exceed our debt).
I then asked him to bump my limit to where it was yesterday and he refused.
I told him that i really had a problem with BOA changing the credit limit, not because of the money, but because of the suppliers who had charged the card and got denied.

I went on to tell him I was Swiss (true), and that they could keep their silly card, and write off the balance, unless they undid the change they made.
He started to threaten my credit.
I told him i could not care 2 cents about the American credit rating..I’m swiss.
I’m contacting lawyers tomorrow morning because BOA hurt my business (and my self pride).
As for the delinquency the analyst did not find any late payments or any other fault on my behalf…he just said that because so many people are delinquent.
I recorded the whole conversation..
Now the problem is finding a lawyer who has the balls to go forward with this as well as finding other hurting consumers.
This sort of stuff has to stop, we are not scum, we are people and need to be treated half way decently.

April 2, 2010 @ 8:57 pm

I just received in the mail a letter from Chase stating that I use a limited amount of my credit line and, to more closely align my account with the way I use it, they have adjusted my credit line from a line of 12600 to 4,300 (they have taken 75% of my credit line). After I called Chase up I spoke with a supervisor who told me that this was because they required me as a card member to be using 30% of my balance or more, I thought this was the most ridiculous explanation I have ever heard. Anyways I asked to speak with a manager but was told there was no managers available by phone. This will now affect my credit because the balance I have used on the card is close to what they have adjusted my line to. Can they do this? What else can I do to have this process reverse? Never late, always make more than the minimum payment and the prior year I always paid my balance in full on each month. I really can use some legal advise on which way I need to go to resolved this issue if possible.

Dixon Haynes
April 3, 2010 @ 5:51 pm

I have a Chase Visa card that I have had for many years. I ALWAYS pay any charge I have placed on it on time and in full. I have a good credit rating other than several very minor physician charges I never intend to pay, out of principle. Today I received a letter from Chase Visa informing me that my credit limit is being reduced from $6,000 to $500 immediately. Generally speaking, I do not need more than $500, but have always depended on this card for “what if” unanticipated emergencies. Now, that safety crutch is gone. In all prior experience in the USA, paying a bill on time and in full–showing oneself to be a “good” customer–warranted an increase in one’s credit line on a credit card, not a 12-fold decrease. I cannot understand or accept this brazen new approach of the credit industry. I telephoned my card company immediately and could only get Asian youths reading a statement haltingly to me about my situation. The credit industry in this nation is in one sorry state of affairs. I am fed up and disgusted with it all.

T.R. Miller
April 5, 2010 @ 9:13 am

I too have a Chase Visa Card that I have had for many years. I use it on a monthly basis (mainly taking advantage of online sales for my children) but I always pay the balance off before each billing cycle. I logged into my Visa Card account this morning and was SHOCKED to see that Chase had decreased my credit limit from $9,500 to a mere $500. I am not sure why I allowed myself to get so upset about this. Maybe I got so upset because I thought I was doing all of the right things. (Maintaining an excellent credit rating, paying bills on time, and keeping credit card balances low or at a zero balance) Rude awakening! I called and was told that they lowered it because of “low usage”. That still makes NO sense to me. But what can you do about it? Probably NOTHING! They get away with so much and are held accountable for so little. I was told if I want to be considered for a higher limit then I will have to reapply. SERIOUSLY?! Why would I ever consider a Chase Visa again? I do not need them, I just stuck with them because they are who I started with. At any rate, they do not have to worry about applying for anything with them again. Thier decision would have made more sense to me if their decision to lower my balance was due to me mis-managing my credit. Beware all Chase Visa customers!

April 6, 2010 @ 5:12 pm

isnt it illegal for companies to pull a credit history without written authorization?

April 7, 2010 @ 12:11 pm

chase visa did the same to me – lowered me from $7000.00 to $500.00 – when i called i was rudely told my usage forced them to lower my credit limit but you can apply with me to raise the limit – i said ok and was told is $5000.00 enough i said yes – then the lady told me well i can increase your limit to $700.00 – i explained that wouldnt help if i have an emergency that is what most people keep their cards for – you can take $500 out of the bank to pay what you need – $500 credit card does me no good – so im being punished for not overextending myself, paying on time, and not paying the minimum balance – good customers evidently mean nothing – i just cancelled the card – i dont need them either.

April 12, 2010 @ 1:37 pm

Chase visa did the same to me – I don’t understand – I payed my credit card off, why would they lower my credit limit and raise my interest rate.doesn’t a contract mean anything or being a good customer mean anything more, at least if I borrow money from a loan shark, I know what to EXCEPT.

April 24, 2010 @ 12:14 pm

Well Chase just lowered my CC limit from 12k down to 8400, I pay off my balances in big chuncks and never been late. The lady over the phone was very rude, when she said I have high revolving credit!! Well I said I do now because you assholes just lowered my limit and so did Amex your now causing my credit to go bad. So Mr. President and congress people pull your head out of you asses and borrow money to the people who need it not to some scum bag bank that is kicking people to the curb that have been good customers!!

Amy Gwenn
April 27, 2010 @ 11:19 pm

Not much I can add to what others have said but I think BOA is the worst offender with Chase close behind.
Chase offered me 5,000 with a low APR, then after I took advantage of the balance transfer they raised my APR saying I had high limits and the decision was based on my credit report, the same report they had used a month earlier to offer me the line, hmmmm.
I closed that account and have been paying it off without using it of course.
Now comes BOA, in 11/09 they lowered my limit by 2 thousand and jacked my APR up to 26%, like others I had never had a late payment or missed payments, so when I called I was told my only option to avoid what I could not pay monthly in APRs was to render the account inactive not closed per se and I have paid it down without using it to keep it at the APR it was and since then, whenever I pay it down 400 or more, they just keep lowering my limit to just above what I owe so what I paid off means nothing, it again looks maxed out, and I again have no credit.
My question is this….IS IT LEGAL TO KEEP LOWERING MY CREDIT LINE WHEN MY ACCOUNT IS COMPLETELY INACTIVE AND CANNOT BE USED? I can see how they could get away with it were I using it, but since I am not, how can they do this? At this rate my limit will keep going down until I have a zero balance and zero credit limit. I am furious at what these companies get away with.
We have to follow their contract and rules, yet they don’t?
All the while with their hand out to the fed government for bailouts.
I actually read that one of the CEO’s of BOA actually had the gall to go out and buy a MILLION DOLLAR CARPET for his OFFICE, ‘AFTER’ receiving the bail out money…….IT ACTUALLY MAKES ME ILL and now his company is taking my measly account and lowering my credit limit yet again after 17 months of payments and no usage.
Does anyone with any power even read these statements from consumers who have been scr**** and tattooed by these crooks?
Does anyone besides us even care about right and wrong?
If anyone gets a class action going, I will be the first in line to join because what is being done and has been done to the people who keep this country going is wrong, wrong, wrong……..I will be checking back for responses. THANKS FOR READING AND MY BEST TO ALL HERE, HOPE WE ALL MAKE IT THROUGH…

May 26, 2010 @ 7:36 pm

We are all simply being cut off at the legs.
No one seems to care.

June 10, 2010 @ 11:25 pm

Chase is lowering credit card limits which negatively affects the debt to limit ratio. For instance, prior to them lowering the limit on one card my debt/limit ratio was 15%. I was only using 15% of my credit line. After they unexpectedly lowered my limit the debt/limit ratio became 85%. They then use the fact that you are using too much of your credit line against you. Also, this card has a prime for life interest rate so they now are preventing me from using this line to pay debts off responsibly at the lower interest rate. In addition, they count a real estate secured home equity loan as a credit card. Not all banks/credit card companies do this. It should not be allowed. This doubles my total “credit card” debt. They then use the fact that you owe too much credit card debt against you. I find this extremely manipulative and a total insult to a person who has handled credit card debt for over 30 years with many different companies and never missed a payment, never been in default and had a credit score of over 700 consistently. To add INSULT to injury, the same day I got one of their letters telling me of their unjust adverse action, I got an offer for a Chase credit card! It is enough to make me want to file bankruptcy just to wipe out their unsecured debt while reaffirming with other card compaines who do not treat their paying customers in this manner. Do they want to alienate their paying customers?? Do they want to end up with only those who are delinquent or pay off monthly so they do not make any money? They are insane. Once I pay off the cards I have with them, I will NEVER do business with them again and I will make sure everyone I know, friends and family, know NOT to get involved with them.

June 12, 2010 @ 2:23 pm

I too have had my limits lowered on Amex, BofA, Chase, etc. from average of $25,000 limits to now $500.00 to $2,000 limits. Never late on payments have been with the companies since the early 90’s, always pay off balance or pay much more than the minimun. My credit score was 831, I’ve ordered a new credit report and am afraid of what my score may now be. The damn credit card companies/banks were bailed out with our taxpayer money and now they are all screwing us over. I would encourage all people to move their bank accounts to a credit union and once you pay off your balances, don’t ever use their credit cards again. Apply for a credit card with your credit union they often have much better APR’s.

August 4, 2010 @ 5:43 pm

This has happened too many times for me. B of A and Chase are on my list of awful banks. I have NEVER been late, pay most of my stuff off. A few months ago we paid off a 30,000 balance because they raised our rates (which were supposed to be fixed…which is why we had transferred money there) and within 2 days received a letter saying the account was closed. Then 2 weeks later we received a letter saying they were reversing the interest rate increase. I called and said that’s interesting since you closed my account….no response from them. Then Chase has repeatedly lowered my limit without notification. One time I had paid multiple medical bills on it and received a call from the Dr saying charges didn’t go through. When I called Chase they said”yes…your limit was lowered yesterday”….WTF???? Then we had written a check for child care and they withdrew the wrong amount…THEY entered the wrong numbers on their end…the copy of the check was online and even then they said it would be over a week before they could credit the money back…and this was THEIR error!!!! Today was the last straw…I was checking my account and noticed they had decreased the limit yet again (I make over 10 times the minimum monthly payment every month). The woman said it was because I carry too high a balance. I said that’s ridiculous because I just paid off 2 credit cards ( we are eliminating them and have 3 left) so how my balances be too high. She was extremely rude and I told her I was going to make a complaint. Didn’t seem to bother her in the least. I called and paid off the Chase card after that conversation and am sure I will receive (or probably wont receive a notice…as that has been the pattern) notice in a couple days that my limit is $100 or something. This infuriates me because we are trying to buy a house and this just ruins the heck out of our credit rating which used to be over 750. I have not even wanted to check it lately because I will be so upset if it is ruined because of bank inadequacies, error, etc. I am also upset because there is apparently nothing I can do about it. We used to have a huge unused balance that we kept available for emergencies, etc and now have absolutely nothing!!!!!!

August 9, 2010 @ 11:31 pm

Screw this Bank of America(BOA)Credit card. I had a credit limit of $23,000 and used 20,000 of it. I always pay the monthly balance on time. Never defaulted, excellent credit score… Recently I paid back $15,000. After two days I got a call saying my credit limit is reduced to $6,200 from $23,000.

jon jaeger
December 15, 2010 @ 3:43 am

Amx just lored my credit limit 510.00 on an account I closed 8 months ago oue them 9600.00 credit limit was 18800.00 went to 10510.00 then 10000.00, why on an account that can’t be used, that’s something that should not be allowed, where is big brother!

December 20, 2010 @ 10:54 pm

All of this started in Marh 2009 with credit card companies. What I has happen to me is this. I check my bill statements and found that my interest rate changed, my credit limit lowered to the point to whatever I owed them my available credit was $10.00 I used to have a score of 800 now my score is 640 (middle). In march of 2009 credit card companies wher checking your credit report which in the the small print they can do without any penalty to your score. So in order to justify their cutting you credit and hiking your rates they were doing a mortgage check on you that goes back ten to twenty years on your report. If they find you were late with any companies it justified them cutting you limit and raising your rates. Now you and I know that they are not allowed to do this but they all were running scared due to the act that would come about by the government come July 2010. by the way I still have not seen the changes the government made to insure our safety writen anywhere and laws the put out what they card companies/banks can and can not do. Apprently they can do what they want any we have no control. Well when the companies decided to check your report which they can in that fine tiny tiny misleading print that NO one can understand for all the legal jumbo…. It now cost you two to three points per a check for it was a mortgage check that went back 10/20 years not a annual check which they are entitled to do with no baring on your score in order to justify them cutting you limit and hiking your percentages. Why should I pay the penalty for this on my score. I’ve gotten him for my credit being cut and my report being checked. So per each card it costs you andywhere from 4 to 5 points per card. Now, their are saying hey we’ll check you score again for you and there you go it cost another 2 points for them checking for it is now considered a credit increase or new line of credit when they may havejst cut you for not reason or what I have mentioned. I am even being cut for being in great standings and just because I don’t use my card every day. I’ve been told this more than once “well you dont use the card”.Who uses their cards every day, we work, eat and sleep to keep thing going I said I don’t have time to shop 24/7 and use what I can afford at the time I not greedy and like to stay reasonable, and I am trying to lower my balance for you raised my rates. But I have not ever been late and kept everything in good standings and in a timely manner.
I don’t get how they can change their rules on checking your score so far back and it now costing you points when you were not notify of this specific change,lower your credit limit which you earned becuase you don’t use your ard as much as they’d like you to. Maybe something happen you lost your job, a illness etc.. but you still pay your bills on time. And each time they do any of this it is costing you points for their mishapppenings. It is unfair practice to the customers. Another person said on hee how they were tanked by 169 points. Well I’ve went from 800 which took me yearsssss to accomplish and I am 45 now I feel like a child again having to start all over again now they dropped me to 640 (middle score) 600 (lowest) 650 (highest). And none of this is any fault of mine. I feel there should be a class action suit and restorre what the ruin NOT me or you. Why punish my report for you bad business practices. I will not see 800 again until I am dead and six feet under. It takes a long time to restore your credit and I am not spring chicken. Why did I have to pay the price for ehat they did?

February 12, 2011 @ 3:15 pm

By lowering your limit without giving you advance written notice appears to be a violation of the 2009 CARD act, the same law that requires written notice of a rate increase. Section (2) requires notification off “other significant changes” I would call a limit drop a significant change. Feedback?

March 21, 2011 @ 5:40 pm


June 22, 2011 @ 1:08 am

If they lower you credit limit and then charge you interest because you are now over the limit without sending you a letter telling you this and giving you 10 days to pay it you can sue them. They have no legal right to do this.

December 1, 2011 @ 12:45 pm

Ugh!!! I have a total of 4 credit cards & 5 store cards which I have acquired over the past 8 years (the last one being 2 years old). I have maintained @ least a 713 credit score in this time. Over the past year 3 of my credit limits have been lowered by more than 50%, causing 1 card to be over it’s limit and I just discovered today that Lowe’s closed my account for future purchases!!! I found this out after checking my account on their website since my payment had not pulled from my checking account. The payment shows reflected on my account, due again next month. I had only 10% of my credit used on this card & it’s now closed!!! I spoke with a supervisor that apologized for the inconvenience and advised a letter was mailed yesterday!!! WTH, is this really happening? Is there nothing we can do? I have worked hard to budget & maintain good credit. I was advised years ago to get & use credit cards in order to keep a good score since I have never owned a home. I’m at a loss. Part of me wants to just stop paying on every credit card I have and destroy my own credit before these lenders do!!!

March 16, 2012 @ 7:47 pm

I got a letter today from first national bank of omaha, threatening unspecified adverse changes in my card terms unless I started using it. The card was a good deal when I got it, but they had progressively hiked the rate & added a yearly fee, to the point where I had 3 other cards with >$10K credit lines, no annual fee and 10% rates, and their card with an annual fee of $75 and a rate of 17.99% with a $7K credit line. Ironically, that was why I wasn’t using their card. I called them up & tried to diplomatically tell them I wasn’t using their card because their terms weren’t competitive. The lady on the other end curtly replied that 17.9% was the best rate they could give me. Cancelling the card was a no-brainer. I don’t run a balance, but if it hurts my credit score, then so be it. I wasn’t going to be coerced into using a card with inferior terms, so I could keep those inferior terms. It felt really really good doing this!

  • Pingback: Discover Card Lowered My Credit Limit… But My Credit Score is 750? | Steadfast Finances

  • Janet Levy
    May 14, 2012 @ 12:39 am

    I have been going through a nasty divorce, I have had to use my credit cards to pay for legal fees, moving etc., my credit score has droped, actually tanked. I have never missed a payment and for most of the time I had been paying more than the minimum payment. A few weeks ago I called my credit card companies and asked if they could please lower my interest. One company did lower my interest, however, closed my account saying I had not agreed to their new terms? I have no clue what they were talking about. The other companies did not lower my interest, they said “this was not an available option at the time…” …I am trying to bring my score back up because I would like to buy a house or a condo…my bank said that if I paid 2/3 of my balance on my cc my FICO should definetely improve…I did…so now I get letters in the mail from the credit card companies advising me that they have now lowerd my credit limit…this are the thanks I get for being an honest person who has always paid on time and now just lowered my cc debt by 2/3? I can’t win…now what?

    T. Kelly
    June 6, 2012 @ 8:16 pm

    All credit card companies pulled the financial rug out from under me in 2008, and every single person that’s posted on here…and millions more!!! I have been scrambling for my life ever since.
    I cslled them, pleaded with them, and, for awhile, kept sending pmts…but after paying them on time for 10-20 yrs, the answer was always NO.
    At some point I just quit paying them. All sorts of people called me night and day for a couple years then, wanting to talk about it! Eventually I just didn’t answer the phone unless I recognized the number. To date, I havent paid them a cent in money…however, I’ve paid dearly in every other way to put it mildly. And for no reason!! In the end, I may lose everything to the banks that got bailed out, then nailed all of us…and eventually sold our debt to “collectors”…WHOM YOU HAVE NO AGREEMENT WITH AND CAN BEAT!
    What they did was illegal and led directly to the economic downfall in the USA in a major way…I can’t understand why there is no class action lawsuit against them. I know my contract with them says I cannot sue them in a class action suit…but when they acted illegally under our contract, they voided the contract, which released me from the terms of the contract
    …it released you as well.
    Now, after going to court a few times,with no judgements against me, and understanding the law, I am just waiting for the statute of limitations to run out…Good Luck to ALL of you!

    October 15, 2012 @ 1:58 pm

    Well things didn’t get any better when the credit cards that ruined our life and credit ratings charged off our debt and sold to DEBT COLLECTORS. Might have found a fight in court that puts them down. ARGUMENT FOR COURT: if DEBT COLLECTORS can’t verify that your debt was purchased separately or purchased as a portfolio of alot of debts the DEBT COLLECTORS can’t get the debt in the name of OC, or if they try to as their name, you probably never had heard of them in the first place, you NEVER HAD A CONTRACT WITH THEM….

    I for one hate to do this to anyone, and if I ever become rich I will pay off OC,not the amount they want, but the amount I can settle with them for,
    but because of what they did to us before as they put it

    “because of the economy”

    I would really like to find that in any of the FINE PRINT that was in their contracts that were signed by us!!!!

    I too was one that any credit card that we had INTEREST went UP and CREDIT LIMIT went DOWM along with our CREDIT SCORE TANKED.

    These companines didn’t care what they did to us, so really why should we care what they did to someone else? The credit card companies sold these bad debts to someone else for pennies on the dollar, “why didn’t they offer us to pay it off for that????”, alot of people would have paid their accounts off!!!

    March 21, 2013 @ 9:03 pm

    I had one card lower my Credit limit from $3300 to $250 based on identity theft losses on my credit cards. Is there any way I can fight this? Most of my CC’s are with the same bank, so I fear all the cards would be reduced for that reason. Any thoughts?

    Linda Smith
    November 4, 2015 @ 7:07 pm

    I recently purchased a new 2015 Dodge Ram. The finance department signed me up for a First Bank credit card “Ram Card” in the amount of $2,000 to help with my down payment. The down payment amount was $1500.00, leaving me with $500 left.

    I have made my payments on time every month, aside from one misunderstanding due to the actual due date, which was fixed immediately. I have always made over the minimum payment.

    I should have had close to $600.00 available, I checked my account today, and they have decreased my credit limit $500.00, leaving me with just over $100.00. This may not seem like a big deal to some, but for myself a consumer who is desperately working to raise my credit score and history towards the positive, this is going to impact my score negatively. I was NOT notified that they were going to do this, which really could have affected me badly, had I tried to use the card and went completely over the limit.

    I called to ask them why they decreased my score. They told me it was because I was a new customer and I was only making slightly above the minimum payment. I”m sorry, but that is not an excuse for treating a customer in this manner.

    I could see if I was making below the minimum payment, and I was late, but I was not. All my other creditors are fine, my credit score is 647, so it’s stayed firm, and going up slowly, but I”m very worried that this is going to impact it negatively causing my other creditors to follow suit.

    After this, thought I’m not sure what will happen and I don’t think it’s fair that a company can have this type of affect on a consumer without taking responsibility for their actions.


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