Editor's ChoiceCategories Credit Type Issuers Blog

Getting Started With Coupons

10/21/2009

In my opinion, my use of credit cards center around earning rewards and cash rebates. For others, it is earning airline miles. In other words, I want to get back as much from my use of credit cards (aside from the convenience and all the other goodies). But there are other ways to save money. One of the time tested ways to save money is using coupons. So I have asked Christina Brown, who is the author of Northern Cheapskate, a frugal living blog dedicated to freebies, coupons and money-saving ideas to give us an education about using coupons. Christina writes from the woods of northern Minnesota, where she clips coupons, pinches pennies, and chases three little boys as a stay-at-home mom. Consider subscribing to her blog for more money saving tips.

I love coupons. Each year I save more than $1,500 a year by clipping coupons. And I’m not even a hardcore coupon user!

You can learn how to save money with coupons, too.

First of all, you need to find sources for coupons. Buy the Sunday paper or get a friend or relative to give you their coupon inserts from the newspaper. Also be on the lookout for online coupons. Often the printable coupons from places like Coupons.com, SmartSource.com and RedPlum.com are even better than the ones in the Sunday inserts. If you don’t want to take the time to clip your own coupons, there are other other ways to get your hands on some savings.

Next, you need to start watching the sales circulars for your favorite stores. You want to learn what the rock bottom price is for the products you . Sometimes a grocery store will tell you something is a “Price Shocker!” but it really isn’t. Watch those unit prices, too. Sometimes ing in bulk is a better deal, but sometimes it’s not.

To start saving money, use the coupons you’ve clipped when the prices have reached their lowest, and stock up! Stores run promotions in 4-6 week cycles. You should be able to enough of the product on sale with a coupon to get you to the next great sale.

Watch for store coupons, too! Many grocery and discount department stores allow you to use a store coupon and a manufacturer coupon together. This allows you to save even more money money. Target is great source for this. They post Target store coupons right on their website and when you match them with great manufacturer coupons you often get things for free or nearly free.

Use the internet to help you plan your shopping trips. There are many blogs and websites that do all of the coupon match-ups for you, so you can save a lot of time and money. I especially like AFullCup.com and HotCouponWorld.com. Their forums are excellent and the shopping lists are extremely helpful.

Good couponers also abandon brand loyalty. Sometimes you can get really great deals on brand new products or other items that are on clearance. If you can get the products for free or next to free, it’s worth trying at least once. And if for some reason, you don’t have coupons, try the store brands. Many of them are just as good, if not better than name brand products.

When it comes to coupons, think small. Sometimes the best deals do come in small packages. If a coupon says $1 off one item, find the smallest size, and purchase it with the coupon. You will probably get the item for free or nearly free. (If the coupon doesn’t exclude trial sizes, check out that section of the store, too). For example, I got a 2 oz bottle of Purell hand sanitizer for free because I had a coupon that covered the entire cost of the bottle. I also got a 24 count bottle of Tylenol for less than a dollar.

Saving money with coupons does take time, but to me it is worth it! I clip coupons while the kids are watching television, and am able to use the money I save on things like paying down debt, family vacations, and boosting my emergency fund.  To me, coupons are like free money. All you need is about an hour a week.

Credit Card News Monday

10/19/2009

Fraud Equals Up-sell?

A couple weeks ago, I had some credit cards stolen, and I applauded both Citibank and Amex for not trying to “reverse telemarket” me when I called to activate the replacement cards.   With that experience in mind,  I came across this article in the Techdirt blog about a guy who posted on his blog that Citibank was trying to upsell a credit monitoring service in response to a card being canceled due to a merchant’s security breach.    That’s downright tacky to as he observes:

You know what? I should just get that for free. A security breach on your end is not a sales opportunity. And when I decline, don’t try to sell me a secondary monitoring service that’s slightly cheaper. And when I question why you’re pushing this on me rather than giving it to me for free? I shouldn’t get told, “We’re just the activation department — you’d have to talk to customer service about that.” Hey, if I’m calling just to activate my card, then do that. No upsell.

He then continues:

Just a last thing. I would so dearly love that if I punch in my credit card number into your automated system, I’m not asked for it again by the human operator. It would just make me feel like I’m wasting less of my time.

When I am not in such a good mood, and I am asked to recite an account number that I had just entered, I often reply cheerfully, “My account number is exactly the same as I entered it a moment ago.   It hasn’t changed.”

Challenging Reward Bookings, The Good, The Bad, and The Ugly

The Good: I booked award travel today on Southwest airlines, and the process was a breeze.    It was almost as easy as booking a paid reservation.     There were many flights a day on my route that were available with the minimum amount of miles.   In fact, I think all of the non-stop flights I was looking at on President’s day weekend were open to award reservations.    The only complaint I had was that I couldn’t book the two paid reservations on the same itinerary, and that we will have to do the online check-in twice each way.

The Bad: I am having a slightly harder time using my American Airlines points.   Their availability is by no means generous, but it is at least usable.    One of the weird quirks I discovered was with a stopover.   I was checking itineraries from Denver, through Miami, to the Caribbean.   I could get the non-stop flight from St. Thomas to Miami, or from Miami to Denver, but not on the same itinerary!    Risking a charge, I called their reservations, only to find out that there is a maximum of 4 hours connection time on the award.   Staying 5 hours, to catch the next available flight to Denver would cost two awards.    This is only the case going to the US Virgin Islands, flights to other countries with longer layovers are permitted.      Note to American Airlines, they need to waive this rule when you are catching the next available flight out.    On the plus side, I am able to hold a reservation for 5 days, a feature I have not seen in a while.    This is great as we co-ordinate our travel plans with another party.

The Ugly: I am still trying to use 135,000 orphaned Continental miles that were accumulated by a relative using a Continental credit card.    I have so far been unsuccessful.     It their two tiered award system, the “saver” tier is almost never available.    Worse, their online reservation system loves to pull up bizarre routings with 4 flights, some in the opposite direction of your destination.     No matter how far in advance, no matter what the itinerary, there never seems to be much availability.     I am very close to just using the miles for two domestic tickets at the “standard” rate of 50,000 miles per person for a domestic award.     At this rate, Continental awards really aren’t worth much, especially if you live in the middle of the country, like I do, and don’t get the chance to fly coast to coast.

Conclusions

Airline travel reward cards are only as good as their reward programs.    Southwest’s program is flexible, fantastic, and is a no brainer for domestic travel rewards to any major city not named Atlanta.   American’s system is better than most of the large legacy carriers, but the strange 4 hour rule needs to have exceptions.    Continental’s program is almost entirely useless at the “saver” level, therefore their mile are really worth about half of what a mile on American is worth.     This would have been good to know before spending years accumulating miles on a credit card, but oh well.     For now, Continental reward cards are worth skipping.

Credit Cards and Thrift

10/15/2009

The easiest way to save money has always been to not spend it.   That sounds like something that Yogi Berra might have said, yet it is still true.

Kiplinger’s 20 Ways To Waste Your Money

The financial gurus over at Kiplinger’s came up with this list of the least thrifty things that you can do.     It is a great list, in part, because they list paying credit card interest at #2.     Unfortunately, they do not truly explore all of the money you waste when you do not pay off your balance in full.   As they see it, “If you have a $1,000 balance on a card charging 18%, you blow $180 every year on interest. That’s money you could certainly put to better use elsewhere. Get in the habit of paying off your balance in full each month.”   In fact, the savings go far beyond that mere $180.    If you fail to pay a credit card bill in full, you not only pay interest on the balance, but you begin paying interest from day one on all purchases made since the statement closed.     Where you once had a grace period of up to 50 days or so, you know are getting hit with charges the instant the purchase is made.     Worse, not paying the last month’s bill in full allows them to start charging you interest on this month’s purchases that you already made!      The impending prohibition by the CARD act of “double cycle” billing will take some of the sting out of paying interest on your credit card, it will still be much worse of a deal than it looks, not that 18% interest looks that good anyways.   Who would take out a mortgage or car loan at 18%?

Once you calculate the real cost of the interest payments, you are still neglecting the reward card factor.   If you pay interest, you obviously need to find the card with the lowest interest rate.    If you know that you will never pay interest, you are free to find the card with the greatest reward.     2% on all purchases is now the gold standard for rewards, available from the Schwab bank card and others.   Higher cash back rewards are available from other cards on specific purchases.    To some, the frequent flier miles are a better deal.     Either way, you are forfeiting significant rewards by paying interest as a consequence of using the lowest interest card rather than the best reward card.

Credit Cards Can Work Against You

I came across this article in the New York Times about how subscriptions are being pushed harder and harder by companies out there.     The worst ones are when there is fine print that allows them to charge your credit card in perpetuity.    I try my hardest to avoid all recurring monthly charges.    I like to add them up to a year, and then figure out how much of my pre-tax dollars I am spending on anything I sign up for.   I can’t cancel my gas or my electricity bills, but I did end up canceling my cable TV once I realized that it was the equivalent of about $1,000 of my annual salary.   I realized that I was able to better spend my entertainment dollar elsewhere, and I cut the cable.    With that in mind, there are few good deals out there that charge your credit card every month, but lots of scams.

Speaking Of Scams

Here is a report about a credit card with a 79% interest rate!   Amazing stuff, but not when you consider the triple digit interest rates at pay day loan stores or furniture rental places.   Is this where the credit card industry is going?

Interview with Jen Rotman from collegescholarships.org

Yesterday, I had the pleasure of interviewing Jen Rotman from www.collegescholarships.org, which is a site that has a ton of free information about getting scholarships. In this show we talked about

  • How to go about looking for scholarships
  • Scams on the net
  • Different types of federal loans for students
  • Collegescholarships.org also has a foundation that gives out scholarships to students including women and minorities. They even have a twitter scholarship and a blogging scholarship!.

    Enjoy the show.

    Sister Act

    10/14/2009

    I had the most bizarre telephone call to a credit card company.    I was explaining to their supervisor how their web site works.   Let me start from the beginning.

    I opened up an a savings  account at Citibank some time ago.    They offer this neat feature where you can initially fund your account with a payment from your credit card.    I chose to fund it with a Citibank/American Airlines credit card.    Later, I received the bill, and went to their web site to pay it.     The site clearly listed both my Citibank credit card account, and my Citibank savings account.    My first attempt to schedule a transfer was unsuccessful.   I received a message saying that the feature was not available at that time.    A few days later, I was successful in scheduling a transfer from my Citibank Savings account to my Citibank credit card.    Or so I thought.

    You’re Kidding Me

    At work I received a phone call from Citibank’s credit card department asking me why I missed a payment.    I told them that I would have to research it and call them back.      When I checked the online account, there was no record of my transfer payment.

    Step One, Contact Citi Banking

    I call Citi banking, and try to explain the situation.   The representative authenticates me and is just about to tell me the problem, and the line goes dead mid-sentence.  No one bothers to call me back.

    Step Two, Contact Citi Banking, Again

    I authenticate again and wait.    Then I am asked by the same representative to give him all of the same information a second time.    Only then am I told the payment was canceled.     They can’t tell me how it was canceled, or who canceled it.    Furthermore, they can’t do anything to help me, other than to contact Citi credit cards.    I ask them to transfer me, and I am immediately disconnected, again.

    Step Three, Call Citi Credit Cards

    This time, I am not as patient.    I quickly realized that the customer service representative did not have the power to waive my interest and fees.    She kept asking me to make a payment first, and then they might consider waiving the late payment fee.    I am more interested in figuring out why my scheduled payment never happened.

    Step Four, Speak With A Supervisor

    This is where things get interesting.    I try to explain that the money for my payment to the Citi Credit card was in a Citibank Checking account, and that the transfer was inexplicably canceled.   I would like to be credited for the payment on time, which shouldn’t be a big deal, since Citi had the money the entire time.   The supervisor explains that Citi banking and Citi credit cards are supposedly not the same company!?     As she explains it, they are “sister companies”.      That was news to me, as I am able to see both the savings and credit card accounts by logging into a single screen.

    Furthermore, she then claims that I can’t pay my credit card with a transfer from my savings.     This was especially surprising, considering that I was logged into my account at the time, and there was a button to make a transfer payment!  When I clicked the button, it gave me the option to make a payment from my savings account to my credit card account.    This time, instead of making a scheduled payment, I make an instant one.   It appears to go through, and I printed out the confirmation page just in case this one is inexplicably canceled as well.

    The Citi cards supervisor is unable to communicate in any way with the Citi banking staff, to try to figure out what is going on.     In her view, what I tried to do was impossible, even though there is an option to do just that on their web site.   My only recourse, I am told, is to call the banking people directly, something I did not have the time or patience to do then.    Thankfully, she was able to waive the interest and late payment fees, and we hung up on a pleasant note.   My only concern now is that I am not charged more interest due to double cycle billing, and that my credit is not affected by a missed payment caused by their computer issues.

    My Next Move

    I would like to call the media relations people for each of the “sister companies” and get the official scoop.    Of course, the contact number is the same for both retail banking and credit cards. So much for the “Sister company” story.    My hunch is that they are just different departments of the same company that just don’t like to talk to each other, but I will provide you with their response as soon as  I get it.

    How The CFPA May Effect Credit Cards

    10/13/2009

    This year has already been a big year for the credit card industry.    The CARD act was signed into law, the most sweeping change to credit card regulations in a generation.     Supporters of that legislation, like myself, and detractors as well realized that the banks would work quickly to adapt to the letter of the law, but not it’s spirit.

    Since the passage of CARD, it has become all too clear that banks will find new ways to make a profit, using every trick and trap that is legally available to them.   Some argued that this was a flaw in the CARD act, but I see it as a imperfect aspect of any such regulation.  Legislation, once passed, is largely static, whereas bank policies are completely fluid.

    Now, the Obama administration is supporting far reaching legislation that will address the concern that the CARD act protections will be circumvented.    The proposed Consumer Financial Protection Agency was originally conceived as the financial equivalent of the Consumer Products Safety Commission.    This agency  was set up in 1972 to help protect consumers from the unreasonable risks and dangers in manufactured consumer products.

    The idea was that if something was inherently unsafe, the product could be recalled before people where physically injured.    With a Financial product, the danger is not physical, but economic.    Instead of ending up in the emergency room, dangerous financial products can lead to debt and even bankruptcy.

    What CFPA Would Do

    The Consumerist has a quick breakdown of the provisions currently included in the proposed legislation.    They include restrictions on mandatory binding arbitration, a provision that is often included in the fine print that denies consumers access to the courts and places disputes in the hands of arbitrators that are often accountable only to the industry.

    According to the Consumerist, “The CFPA would also have the authority to designate fees, charges, or behaviors as unfair, deceptive, or abusive practices, and ban them as the agency sees fit. So if Bank of America, for example, dreams up a new way to screw you that wasn’t banned by the recent credit card law, the CFPA could review it, ban it, and start ringing up the fines. Fines for violating these bans range from $5,000 to $25,000 per day.”

    This is great news, as the CARD act would go from being a static set of rules, to a dynamic regulatory framework.    The CFPA would also review credit card contracts, marketing material, practices and costs to assure competition and fairness in the marketplace.    You know competition is lacking when every credit card contract contains identical provisions.     States would also be allowed to regulate further than the Federal Government, a feature that is sometimes lacking from national regulators.

    The Consumerist article points out that the legislation does not contain a cap on excessive interest rates, known as Usury

    How Does It Look?

    Like the CARD act the CFPA is going through the legislative process where is is susceptible to industry lobbyists seeking to weaken it’s effectiveness.   The CARD act was passed during a time of unprecedented bank industry turmoil when lobbyists were at the weakest point.   Unfortunately, the CFPA is being debated at a slightly more favorable moment in history.    It is still likely to pass, but it remains to be seen if there will be any teeth in this law.    As we learned from the CARD act debate, the proposed legislation can differ substantially from what goes to the President.    So far, President Obama is pushing this bill with the weight of the White House, so I would put money on something passing later this year.   If it does, 2009 will become a landmark year that changed the way that the financial industry conducts business in this country.

    A Huge Example of Buyer's Remorse (and How to Avoid It)

    10/12/2009

    This is a guest post from Len Penzo from (where else?) www.lenpenzo.com. Len just wrote a piece on his blog asking other pf bloggers to share their biggest ing remorse. In this post, he is going to share with us his biggest ers remorse. And man is it a big one! If you like what you read, I suggest you subscribe to his blog here.

    Almost everybody has suffered at one time or another from a case of er’s remorse. The symptoms of er’s remorse can vary from person to person and are usually dependent on the amount of money spent and the circumstances surrounding the purchase; the most severe cases can result in the inability to sleep and even emotional distress.

    The worst case of er’s remorse I ever experienced occurred about six months after I bought my very first house. I moved into my cute little World War II era starter home of barely 1000 square feet on a Saturday morning and me and my folks immediately starting getting the house cleaned up and renovated.

    The first innocent pangs of regret occurred several days later while I was sitting in my freshly painted living room. That’s when I began to hear what sounded like the dull rumble of a large herd of stampeding cattle. As the roar got louder my cute little house began to shake, and the wall hangings vibrated against the wall. The dreaded cacophony quickly became so loud that I could no longer hear myself think; for a moment I actually thought the nut-cases were right and California was finally slipping into the Pacific.

    The truth is that cute little house happened to sit less than 100 yards from a set of railroad tracks. And so it was, with each train that passed by my cute little house, those innocent pangs of er’s remorse quickly turned into something more sinister. On the weekdays I was treated to the blaring noise of over a dozen trains a day. Nobody could converse in my cute little house when the trains were thundering by.

    Watching television at night was also always a sadly comical affair: A three-minute audio gap in the middle of a show was virtually guaranteed thanks to the blasting horns and clacking wheels of one of Santa Fe’s hourly 2000-car freight trains headed for Albuquerque. “Why is the weatherman talking about ‘a Pheasant Island cheese?’ Where’s Pheasant Island?” I’d ask the Honeybee with genuine curiosity as the 25th train of the day rolled by. Of course, she was rarely any help. “Are you deaf?” she’d reply in total amazement. “He said ‘a peasant elephant breeze.’ Clear as a bell, Len.”
    That’s why before I met the Honeybee, I tried to date women who were adept at American Sign Language and lip reading. It’s not as if I didn’t know the railroad tracks were there when I bought that cute little house, but I never thought to consider the impacts of living so close to them. Prior to signing on the dotted line, every time I visited that cute little house, there were no trains in sight – probably because I did my house hunting on the weekends when the train traffic was minimal.

    Within six months, my er’s remorse went code blue and I was ready to move – stat. All I needed was to find another sucker who was looking to a cute little house – preferably on a weekend. Unfortunately I bought that cursed – I mean cute – little house at the very top of the southern California real estate market in 1990. I was hopelessly stuck.

    By the summer of 1991, my cute little house was so far under water Jacques Cousteau wouldn’t touch it. I was in so deep that director James Cameron briefly considered using my house as the set for his movie Titanic. And things stayed that way for the next seven long, noisy, years. Not good times. In fact, this was easily one of my life’s ten biggest money mistakes. So how can you minimize the impacts of er’s remorse? Here are the five most important steps that should help you avoid similar nightmares:

    1. Do your due diligence – be informed!

    Knowledge is power. Being informed is your greatest defense against an acute case of er’s remorse, so shop around to find the best prices. Get multiple contractor estimates. Use the Internet to research products you are not familiar with. Check the Better Business Bureau if you have any questions about the reputation of a particular dealer, or your Contractor’s State License Board if you are concerned about a particular contractor. Oh, and be sure to carefully monitor the rail traffic near any home you are thinking of ing. 😉

    2. Avoid impulse s!

    You say somebody is offering a new cell phone for $1.99? Right. If something sounds too good to be true, it probably is. That’s why ing on impulse greatly increases your risk of contracting a case of er’s remorse. Remember, the amount of time you take before finally pulling the trigger should directly correlate with the purchase price.

    3. Evaluate the long-term impacts!

    Determine whether the purchase price fits within your short term budget and your long-term strategic plan. Remember to evaluate any potential hidden costs that you may not normally consider. For example, if you are ing a new car, are you thinking about the costs of maintenance and insurance too?

    4. Check the return policy!

    Always evaluate the retailer’s return policy before making a purchase and carefully consider an extended warranty. How long do you have to return the product if you discover the product isn’t exactly what you wanted? Will the vendor give you your money back, or will he only provide a credit for a future purchase at his store? Check to see if there are also non-refundable costs. Finally, ALWAYS keep your receipt and the original packaging so you can return the item.

    5. When in doubt, walk on out!

    There is no shame in walking away, people! If you have any doubt at all, go home and think about it. Resist high pressure sales tactics. In fact, whenever I am pushed by a high-pressure salesman I immediately tell the guy to back off. Refuse to be bullied and remember that it is YOU who has all the leverage.

    In the end, I take solace knowing that I’m in pretty good company: If you don’t believe me, check out this collection of scary tales of er’s remorse from other personal finance bloggers!.

    Credit Card Debt Down; Bye Bye 0% Intro APRs

    10/09/2009

    Shocking news today as Americans are actually reducing their credit card debt.     According to this report in the Washington Post, Americans are saving more and racking up less credit card debt.   According to the Post, “Revolving credit debt, mostly through credit cards with balances that are not paid off immediately, dropped by an annual rate of 13.1 percent in August to $899.4 billion, the Federal Reserve reported.”

    No doubt, this behavior is a direct result of my constant pleadings to the readers of this blog to join the “dead beat” club, those who pay off their balance in full ever month rather than pay interest.    The article does point out that this kind of behavior could also be a reaction to the recession, as people become more cautious in their spending.   Either way, this is good news for the consumers who are paying less unnecessary interest.

    0% Intro Rates Are Disappearing

    Everyone is familiar with the 0% introductory APR offers.   Now, word comes from ABC News that these offers are on the way out.    I for one am happy to see this happen.

    Let me explain.   The 0% APR never existed in the first place.    This was largely a gimmick designed to get people to transfer balances to new cards.    There where two parts to this trick.   The first part was the balance transfer fee.    This was 3%  of your balance and, as the article points out, this has increased to 4% or 5% at most banks.    So the banks got 3-5% added to your balance right from the start.    Then it gets better, for them that is.     Every charge you make after the balance transfer incurs all sorts of interest up until you pay off the balance with the 0% introductory rate.      The allocation of payments to the lowest interest rate balances first is one of the unfair practices that is being outlawed by the CARD act.     It is therefore, no surprise, that banks cannot sustain 0% APRs without that little trap, buried in the fine print.

    The 0% offers are still out there, but the terms are shrinking from a year to six months or less.    There are still some situations where this might make sense.    I suppose if you had a high enough interest rate and you accepted a balance transfer, the 3% “fee” might be worth it.   For most people, it is just a way to shift your debt from one bank to another, giving you the appearance of a savings, but with little result.

    Where 0% Financing Makes Sense

    On the other hand, I often make purchases directly with merchants who offer 0% financing.  There is a local furniture store that I won’t haggle with me on the price, but they will offer very generous financing terms at 0% for a year or more.      Yes, I would gladly pay your $1000 next year for my dinning room table rather than $1000 now.   My theory is that the financing company actually offers the store free financing in the hope that the customer misses the final payment and gets assessed the penalty interest rate.    With electronic bill payment, I can schedule the pay off a year in advance and never have to worry about being late.    So far, the largest purchase I have ever made like this was on my hot tub.   I had over a year to pay off that several thousand dollar purchase.

    The most important thing to remember when accepting 0% financing is that you must be able to budget your money in advance.   You have to be able to know that you will have the money on hand to pay off your purchase before the introductory rate expires.    As the bills explain, the interest accrued, but is merely deferred until after the introductory period.   Fail to pay it off in full by that time, and you will owe interest on the entire balance from day one.

    It is not for everybody, but if you can pull it off, it is a nice offer when you find it.

    Credit Cards and Burglary

    10/08/2009

    Last week, I came home to find out that my house was burglarized during the day while I was at work.    Oddly, very little was taken.   A couple of cameras, some DVDs and a two credit cards.   The seemed to be looking for cash, but didn’t find any.

    It was the theft of the credit cards along with their neglect of more valuable objects, that lead me to believe that he criminals were hardly master thieves.       In fact, I am rather glad that they took my credit cards.    Let me explain.    First, the credit cards that were laying on my desk, by definition, were the ones I don’t use on a regular basis.    Most of them were acquired in order to obtain a sign up bonus.   If I used the cards, they would have been with me, in my wallet.

    Of course, taking my credit cards poses no financial risk to myself, as all credit card holders are protected from fraud.     Better yet, their use of my credit cards make it much more likely  that they will be caught.    Think about it, there are very few places that you use your credit card without either giving out your address, or being caught on a surveillance camera.     As it happens, the thieves used the credit card at a nearby gas station and a Wal Mart.      When I called to report the cards stolen, I inquired as to their recent use.    The banks were able to give me an exact time and place for their use, which I was able to supply to the police.    The police later informed me that the thieves were caught on camera, increasing the chances that they will be apprehended.

    There are many psychological issues with coming to grips with the fact that people entered your house and went through your belongings.   One of the practical challenges of recovering from a burglary is inventorying what you have and what is missing.     Since most of the credit cards that are in my house are the ones that I got for their sign up bonuses, they are actually just the personal and business cards for my wife and I, from just two banks.     That made it easier to contact just two banks.   If I had lost my wallet, I would have probably had to make more calls.

    The biggest problem in making the calls was that I was only able to tell the banks what cards I had, not knowing the numbers of the cards that were stolen.   Unfortunately,  something was lost in communication as one of the cards in my wallet was inadvertently canceled.     The next day, I had replacements overnighted to my house.    Frankly, I was not looking forward to the task of activating all of those cards.     I finally got around to it today.   There was, of course, no hurry as the cards were ones I don’t use.

    What I don’t like about activating cards is that banks typically take the opportunity to try to market all sorts of stuff to you.   I think of this as “reverse telemarketing”.    Before the “do not call” list, telemarketers called you to try to sell you stuff that you don’t want.    Now, they just wait until you call them, and they don’t let  you hang up until they have made their pitch.    Fortunately, both banks I contacted had the good taste not telemarket to me.    I can on assume that the representatives are not prompted to do so when the card being activated is a replacement card from an  existing account that was sent due to the theft of the original.    Kudos to Citibank and Amex for their discretion.    Another good thing was that I was able to activate all cards from each bank with a single phone call, rather than re-authenticate myself over and over again.

    In Conclusion

    Credit cards can be a real pain some times.    Fortunately, it is experiences like this where they really shine.    Because I use credit cards as my primary method of payment, I rarely carry any cash, and never have any cash at home.    I don’t do this for security sake, but it turns out to be a very secure way to handle your finances.    In fact, I am glad that I had some credit cards laying around in plain sight.   If the burglars are ever caught, it will probably be in part because they were stupid enough to steal and use my credit cards.    Finally, if there is one thing that credit card companies seem to be very good at, it is supporting their card holders when their cards are stolen.    Everyone I talked to was friendly and sympathetic.    They gave me information that may help catch the burglar, and sent me new cards by overnight mail.     No, they were not perfect, canceling one of my cards that I told them was not stolen, but if the Denver Police were as efficient, I might even have my stuff back by now.

    New Rules For Biz Cards and BOA Pledge

    10/07/2009

    Today, I received an email with a link to an article suggesting that the new credit card rules in the CARD act may not apply to business credit cards.    As most people know, a business card really isn’t any different than a personal card.   I often get both cards when there is a really good sign up bonus.

    Does CARD Apply To Business Cards?

    According to the Clark Howard article, no.   Howard states that “the proposed Credit Cardholders Bill of Rights would leave business credit cards unprotected under its provisions.  You’d still be subjected to sudden interest rate hikes, retroactive rate increases, shorter billing cycles and more on your business card — all the things that normal consumers may soon not have to deal with any longer.”

    If true, this is the first I have heard of this rather large loophole.    I was skeptical at first, but then I found this article in BusinessWeek magazine making the same point.     Neither article has any credible comments contradicting the assertion that business cards are exempt from the CARD act.

    If true, there are several interesting implications.    First, there is no reason why most business card users can’t just get a different non-business credit card for their business expenses.     That appears to be the whole point of a business card.    Second, even if this is true, it would not  surprise me if banks complied with CARD act rules for business cards, rather than offer the same cards with old and new rules.

    On the other hand, if business cards get to play by the old rules, a couple things could happen.   First, it is likely that people will just switch to running their business expenses through their personal cards.   It would also make for an interesting experiment to see how the rates and terms of a business card differ from personal cards.   During the debate on the CARD act, banks argued that they would have to raise interest rates and fees to make up for the lost profits as a result of  the CARD act.  If that were true, then in theory, business cards operating under the old rules would offer better rates and fewer fees.

    I doubt that will happen.   Banks will likely match terms of their personal cards, unless they want to see almost all of their business cards disappear.

    Band Of America Says No To Future Rate Increases

    The USA Today has an article about BofA pledge not to raise it’s rates any more.    The author of the article interprets this move as a transparent ploy to stall proposals to move up the implementation date of the CARD act.

    Credit card companies have been taking a lot of heat from consumers and politicians for across the  boards rate hikes in anticipation of the CARD act.     It remains to be seen if other banks will follow BofA’s lead.

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