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Did Funky Diner Deserve Any Extra Credit Card Tips?

04/06/2007

Last Saturday when we were in New York City, we had lunch at Funky Diner at 466 Columbus Ave (around 81st street I believe). The idea was to have lunch there before heading off to the American Museum of Natural History.

Funky Diner had some very interesting dishes. My kids ordered a kid’s cheeseburger meal, a bacon omelette, and a bowl of warm oats with walnuts. I had a salad which came in a nice looking bowl.

salad bacon omelette
Oats Kids Cheeseburger

(Top Left) – Salad with a dash of Advocado, (Top Right) – Bacon Omelette, (Bottom Left) – Oates with Walnuts, (Bottom Right) – Cutely decorated mini kids cheeseburger

Mrs Credit Card and myself shared the salad. As she was three quarter way through, she chewed on something that was not chewable. Turns out that there was some plastic stuff in the salad!

We immediately called the waitress and told her about the incident. She was polite and immediately apologized. When we got the check, there was no charge for the salad. The total bill came up to $22.22.

Given that we have eaten about three quarters of the salad, we felt we should give extra tips. I thought we should round up the bill to $30.00 (we could not remember how much the salad cost – and we could not be bothered to get the menu to check again). Mrs Credit Card thought that $28.00 was enough and at the end, we rounded the bill to $28.00 (Consider $3.00 the normal tip amount and $3.00 as extra). I personally thought we should have rounded up the bill slightly more.

What would you have done if you were in our shoes? Would you have even gave any extra tip at all? If so, how much would you have tipped?

[poll=5]

Cash is King – But I don’t Carry Cash!

04/05/2007

The Mr Credit Card family was in New York over the weekend. The kids had a great time in the Museum of Natural History, visiting the Statue of Liberty, Toys R Us and the M&M Outlet at 48th at Broadway.

On Sunday (April Fools Day) after visiting the Statue of Liberty, we made our way to Little Italy and Chinatown. We ended up walking along Mott street and having lunch at a Chinese restaurant.

Yellow Interior Chinese Restaurant

Unlike many Chinese Restaurants, this one looked like a franchise. Its’ interior was yellow and orange and the waitresses were also dressed in orange uniforms.

I can’t really remember the name, but this was what we ordered. My three kids shared a Wonton Noodle Soup and another bowl of Wonton Soup. Mrs Credit Card and myself has a bowl of Hot and Sour Soup, Chicken and Mushroom Rice in a Claypot, and a Pork Liver with Ginger Porridge. We also got some Rice Roll with BBQ Pork. The Wonton Soup was quite good and so was the Pork Liver Porridge. The Hot and Sour soup was only OK and th Rice Roll with BBQ Pork was not too great (though the kids enjoyed it!).

wonton noodles chicken mushroom claypot rice
Hot and Sour Soup Pork Liver Porridge

(Topleft) – Wonton Noodle Soup, (Top Right) – Chicken Mushroom Claypot Rice, (Bottom Left) – Hot and Sour Soup, (Bottom Right) – Ork Liver Porridge

When it was all over, I asked for the bill and then found out that they did not accept any credit cards! Well, I thought that there was a chance of this happening in Chinatown but certainly not in nice restaurant like this one. I am not the type of person who carries a lot of cash. But fortunately for me, Mrs Credit Card came to the rescue. The bill turned out to be only $19.50, which was very cheap and reasonable in my opinion.

Part 2

The hotel that we stayed at was the Hampton Inn Chelsea at 24th street between 6th and 7th Ave.

The Hotel recommended us to a 24 hour car park on 25th street and said we would get a discount as we were staying at the hampton Inn. It turned out that we would be charged $36 a day. On the day that we were leaving, I went to collect the car, and was told I needed the hotel to “stamp” on the ticket to prove that I had stayed at the Hampton Inn. So I went to get my stamp from the hotel. I went back to the parking lot and as I was about to pay, I asked if they accepted credit cards? “No” was the answer. So as usual, there wasn’t any cash in my pockets. The parking attendant told me that there was a Chase bank just across the street.

Car Park in NYC

Carpark that only accepts cash!

Off I went again back to the hotel. Once again, Mrs Credit Card came to the rescue with two fifty dollar bills! I finally got my car out, stuffed our bags in and left New York City. It was a great trip and weekend away, but it was interesting to find places that still only accept cash! What a great business.

How We Saved 20% at Toys R Us Times Square New York

We were at New York over the weekend with the kids and obviously, we ended up at Toys R Us.

Mrs Credit Card had a few things to shop. Our kids have been invited to a couple of birthday parties. Our own kids birthday was in June. We could end up spending a lot, but fortunately we managed to get a 20% discount coupon from the most unexpected place.

We got a 20% discount from the City Guide New York! And we got the City Guide New York from our hotel at The Hampton Inn Chelsea at 24th st between 6th and 7th Ave. In fact, when Mrs Credit Card presented the coupon to the cashier, they did not accept it straight away and decided to check it. They even asked where she got it from and was surprised when we told them where we got it. In fact, the cashiers even said they will be looking to get this discount coupon for themselves.

What was more interesting was that there were other coupons from other merchants as well. So when you are travelling (especially to New York), you might want to check out the City Guides (in whatever city you are going) at the Hotel Lobby that you are staying. You may just save yourself a few dollars in change. We certainly did.

toys r us discount




By the way, this discount is valid until the end of May. But I won’t be surprised if there is another promotion after that!

Sorry – No Credit Cards for Orders Under $15!!

04/03/2007

About a month ago, I went to a Thailand restaurant (picture below) at Matsonford Road. It was lunch time and I happily ordered the set menu, which cost about $7 or so. The lunch was ok, a nice spicy soup, noodles and a small desert.

Well, when it was time to pay, I produced my credit card (my Blue Cash to be precise). Lo and behold, the waitress said they did not accept any credit card for orders below $15.00 ! This was how the conversation went.

Waitress : Sorry Sir, but we do not accept credit cards for orders below $15.00.

Mr Credit Card : Where did that come from?

Waitress : We have stated that clearly at the door!

Mr Credit Card : Well, I did not see it and I do not carry cash. So you have to accept my credit card.

Waitress : Let me speak to my manager.

Manager : Sir, I’m very sorry but we do not accept credit cards for orders under $15.00.

Mr Credit Card : Well, I’, very sorry as well because I have no cash in my wallet and I do not carry my bank card around.

Manager : Well, there is an ATM machine across the road. You can use your credit card to withdraw cash.

Mr Credit Card : Well, I do not know my pin number and I don’t withdraw cash from a credit card (fees are too high).

Manager : In that case sir, we will have to charge you $15.00 for your meal.

Mr Credit Card : In that case, I will be walking out of here and paying nothing. It’s not that I do not want to pay, but I only have my credit card!

(I literally got up and was about to leave when they changed their minds).

Manager : OK Sir, we will make an exception this time. Please remember the next time you come here.

Mr Credit Card : Well, there won’t be a next time even though your food is quite good!

Moments later, when she gave me the bill for me to sign.

Manager : Sir, I hope you were not angry!!!

What idiots these jokers were! If they cannot cover the cost of a credit card charge, then raise the prices of the set lunch. I wonder how many customers have they pissed off because of this stupid credit card issue.

Anyway, a couple of weeks later, I was at the same area and this time I took my digital camera and took a few shots of the restaurant from outside. I did not find any sign saying credit cards are not accepted for orders below $15. But even if there was a sign that specifically said that, that was no way to treat a customer. They could have made the exception right from the start and explained to me nicely that in future, they would rather get paid in cash for orders below a certain amount.

Thai Restaurant
Thai Restaurant 2

Well, I’ll finally reveal the name of the restaurant – ChiangMai by Matsonford Road off Highway 476 (Exit 16) in PA. You can even see the number at the sign! They clearly stated that they accepted Visa, Mastercard or Discover (no Amex). But they sure handled me the wrong way. And I really guess you do not want to p*ss off Mr Credit Card when it comes to credit card payments!

Amex Platinum Concierge – First Experience

03/31/2007

Update – Amex is presently updating the features of the Platinum Card. Some features mentioned here may be outdated. We expect the new features to be available today and I will update accordingly.

Followers of my blog know that I have just got an American Express Platinum Card. A few weeks ago, I had my first experience using the concierge service. So here is the story.

I was at the Philadelphia International Airport going to Orlando for a conference. My flight was on Southwest Airlines (I paid for it because it was cheap and did not warrant during any membership reward points or using my Chase Flexible Reward Points). It turns out that there was a flight delay and that it was going to take a few hours.

So while my friend Jim, who was traveling with me, and I sat at the terminal, a thought suddenly came to my mine. Since I had just got my Amex Platinum Card, I should call the concierge service and check if they could get me into an airport lounge to chill out the next few hours.

As it was my first call, the concierge operator (whatever you call them) kindly took down my details and told me to wait while she checked to see if she could help me. After a few minutes, she told me that there was a Delta Crown Room just outside the security check point and I should be able to use it by just “flashing my Amex Platinum Card”. I asked her if she was sure as I am not flying with Delta. She said she was positive and even checked with her colleagues!

So Jim and I made our way out and went into the Delta Crown Room. We told the receptionist our situation but we were politely told that it was not possible to use their lounge. It was only possible if we were flying on Delta. We said that American Express told us it was possible. She then said that everyday, about 20 Amex Platinum or Centurion Cardholders come in thinking they could use the lounge without a Delta ticket. She took out the rules and showed them to us.

We felt a little embarrassed and made our way out. I then called concierge again and told them my experiences. This time, the lady who answered my call was more experienced and told me that the earlier information I was given was wrong and she apologized for the error and confusion. She told me it was a common error made by a new members of the team!

Jim and I then actually took a walk all the way from terminal E to I believe terminal B where the Marriott was. We chilled out at the Marriott for a while before heading back for our flights.

Well, it sure wasn’t the best impression that Platinum Concierge made with me. Having said that, I am not going to get upset or anything like that. Having been a American Express&#174 Preferred Rewards Gold Card for the last 13 years, I have been satisfied with the service. I have lost a card overseas (and a new card arrived within one day), got Amex not to accept a bill in which I felt I was ripped off and did not have to pay for car rental insurance whenever I rented a car. I will overlook this incident, but will report to you all any of my new adventures with this card.

Review of Vonage VOIP Phone Service

03/30/2007

It’s been a year since I signed up for Vonage’s service. And I have to say that I am very happy about it. Before I signed up, I did tons of research on the web and compared them with other services. Back then, I felt that Vonage offered the most value for the money. It was cheaper than Verizon VoiceWing. Comast did not have their phone service yet (it is still more expensive) and a couple of other VOIP services that were much cheaper were not so well known, hence I did not take the risk with them.

The package I got was the standard unlimited calls (including long distance) within the US. The international rates were low and competitive compared to other VOIP players. The monthly fee was and still is $24.95 (without taxes). With taxes, it came up about $27 or so. If I do make lots of oversears call during the month, the bill comes up to about $30.

The service came with most features which are common in VOIP providers and which you have to pay extra with traditional land lines. Call waiting, voice messages, 3-way conferences, free fax line are included. Once I subsribed to the service, I had to get a new phone which can receive wireless signals. I got the Vtech 5.8GHZ cordless model.

I applied for the service over the phone and had to give my credit card number. With this service, you have to pay by your credit card (which was fine by me). By the way, I charged it to my Blue Cash to earn cash rebates. The service also came with a free Linksys wireless router. You get to keep this if you stay with Vonage for one year.

So how is the service. Well, firstly, the voice quality is very good. That may be a function of the Vtech phone that I bought, but the reception is always clear. One of the things that bothered me in the beginning was that my calls were dropped occasionally (like how it is in the Cingular advertisement). I was very frustrated but still kept the service because I was too lazy to change providers and also because traditional phone lines still cost more. Then one day, a Verizon salesperson came knocking on my door and sold me on their FIOS fiber optic internet connection. I signed up for it and immediately, my dropped call problem stopped. Previously, I was using Comcast as my internet service provider. But I always had problems with it in the sense that if I leave my computer for too long, my internet connection also drops. I suspect that had to do with my dropped calls on Vonage.

After switching to verizon FIOS, my Vonage has been working like a charm. I have not had to make a single customer service call. Every month, my bills comes through my email and my credit card gets billed. I would highly recommed Vonage to anyone who is looking to save money on their phone bills.

Recently, it has come to my attention that another provider SunRocket Internet Phone Service is offering an even better deal than Vonage at $199 a year or about $17 a month with essentially identical features. I do not use this service, but it is something that you should also consider.

Should You Pay Off Old Credit Card Debts?

03/27/2007

You legally owe debts until it is paid, settled or it is wiped off by bankruptcy filing (if you do file for bankruptcy). Even if your debt has been charged off or if your creditor cannot report it because if has gone past the statutes of limitation, you still technically are in debt. Your creditors can still come after you. Morally, one could argue that it is possible, you should pay off your debts when you can. And this seems to be a fair statement.

However, paying off old debts can actually hurt your credit scores. Why?

1. The credit bureaus weigh recent activity more than old activities. If and when your creditor or collection agencies update your report, this may hurt your score and you may be better off not doing anything.

2. Any action like contacting your old creditor or even acknowledging your old debt can land you in court. Some states have laws that allow the statutes of limitation to be extended if you make a payment to your old debt. You could be taken to court by your creditors and any judgement against you would be serious implications on your credit report.

But there may be another reason why you should never bother or acknowledge any debt past the statutes of limitations. More often than not, you will be dealing with collection agencies. And they could be very unpleasant to deal with.

So morally, it paying off your old debts seems like the right thing to do. But in reality, it is actually more complicated than you think because of the laws and how credit bureaus actually work.

Does Coupon Cutting Save You Money At Auto Repair Shops?

03/22/2007

We all know how coupon cutting saves you lots of money at supermarkets. Mrs Credit Card cuts up coupons every weekend from the papers and strategically makes our household purchases whenever she could take advantage of the coupons she has amassed.

But when I use coupons for an auto repair shop, the story is a bit different. Just a two minute drive from my place is Monroe’s. Monroe’s is a chain of auto repair shops. Each shop is managed by someone who is actually just an employee. There are always Monroe coupons every week in the papers.

The first time I went to Monroe’s, Mrs Credit Card gave me the coupons. But I forgot to use them and when we told the manager, he said he could not change the system and told us he would give us a discount the next time (which he did).

On the third occasion, I gave him the coupon just before he input the details in the cashier’s machine. “Oh” he said, and he went on keying in the details. The bill came up to an amount that was similar with no discount. “I have to include certain labor cost!” he said.

On the fourth occasion, I had a similar service performed. This time I gave him the coupon right from the start. When I came to pick up the car, I was told I needed to change something (can’t remember cos I’m not a car guy). It was very minor. But there goes my discount!

I have been to this place a few more times because it is close to my place. But I can’t help but think that all these coupons for auto repair shops are worthless. They will always find something wrong with your car or include some other “service cost” if you tell them you are using the coupons! The manager also said that he does not advertise the coupons, but instead it is done by the “corporate marketing department”. Go figure.

Changing Financial Priorities As We Get Older

03/20/2007

When I speak to friends of my age group (hint: we’re not in our 20’s), one consistent theme that comes up often is that we tend to be more realistic rather than idealistic in our approach to finance and life in general. Financial attitudes and priorities changes as well. Here are a few examples :

Attitude Towards Investing

1. How we invest our money – as we older, we tend to be more conservative. No longer are we “aggressive growth investors” because we have been through the Asian crisis in 1997, the Russian Debt Default in 1998, the Internet and Tech Bubble of the late 90s and the subsequent burst in 2000, 2001 and 2002. 90% invested only in domestic equities makes your temperament go yo yo like a diet on sugar!. When we are in our 20’s, we think we are smarter than “professionals” because Peter Lynch told us so. We though “low cost index funds” were the best because Suze Orman said so! That was until we realized that the “market index can be overvalued!” and that outperforming the index when it is down 40% in the early 2000s makes the term “outperformance” meaningless!. As we get older, we are more inclined to hire a wealth manager and pay a reasonable fee to managers who have done well in a market down cycle. We tend not to demand massive performance, but are more content to have consistent modest performance.

Kids College Education is Nearer Around the Corner

Another common conversation topic is our kids’ education. While we read about saving for retirement and kids college education in mainstream media, it doesn’t actually hit you until your kids goes to middle school! And you realize that your kid is actually “very smart” but does not excel in any sport! How do you fund his future college expenses? Current cashflow or sacrifice now and sock away a chunk of money every month? Tough question, but certainly a common party and dinner topic as the clock ticks away.

Start thinking whether the $30,000 kitchen renovation makes sense?

Do you remember the time when you first bought your first home. Inevitebly, things go wrong in the house and you have to spend money to fix things. After a while, it becomes more of you wanting to enhance the value of your house and the “quality of your life” by upgrading certain things – a new bathroom, a new kitchen etc. You probably took a home equity line of credit and anticipate that your renovations will “add value” to your house.

As you get older, especially when retirement is not far away, things like renovating your house takes a back seat. Think about it : If you are 50 and plan to retire at 60, splashing that $30,000 on a new kitchen is a different decision than when you are 32 and earning the big bucks.

Starting your own business

Another familiar topic among my friends is that many want to leave the corporate world and start their own business. Many approach this differently. Some still keep their corporate jobs while still pursuing other avenues. I have met a couple of people who are doing this. I recently met a lawyer who is doing network marketing at the side. Yet, I know others who have quit their corporate jobs to start their own business. Or in the case of a couple, one quits while the other still has a job.

Whatever the route may be, saving and financial planning for a mid career change has seldom been mentioned in the press. What if you know you want to start a business a few years later, do you save for the start up cost now or try to get investor funding.

I find that most people actually do not plan (at least financially for this possibility or event). I honestly think that not only is financial planning important, but planning to be an enterpreneur is also very important. The mindset, the ability to delegate, marketing skills and general business skills are certainly not skills you will necessarily develop in your present corporate job.

More Open Minded to Getting Long Term Care Insurance

Let’s face it. When we are in our 20s or 30s, we would hardly ever think of long term care insurance. We would simply brush aside any attempts by insurance agents to sell us that product.

It is only until we have parents who have to be admitted to nursing care and we have to help financially that it suddenly dawns on us that long term care insurance (or at least planning for any potential nursing care situations) is important. But for those of us who either have been or have friends in this situation, you will know that sending your parent into a nursing home may not be the ideal solution. They may be drugged too often. You may want them at home with your other parent. But all these cost money (which is sometimes not covered by insurance). You will also realize that simply getting long term care insurance is not the end all or be all. It is only when you have a parent in need of long term care or if you know someone in this situation that you realize how important planning for such events are.

Change from Reward Credit Cards to Cash Back Credit Cards

Another phenomenom is that I find my friends looking to get rid of their reward credit cards and get a cash back credit card instead. Many of my friends have cards like the American Express Gold Card that was useful early in their careers when they were travelling a lot. But I guess after a while, travelling takes a back seat and family and kids come first. Paying $150 in annual fee for the gold card while not using the air miles just does not makes sense anymore. When my friends find out that I review credit cards, they often ask my suggestions as to what card to get. I often point them to the Blue Cash. Many are surprised that they can earn 5% rebates on gas and supermarkets.

Can’t be bothered with 0% Balance Transfer Arbitrage

I honestly cannot think of anyone I know in their late 30s, 40s or 50s who “play the 0% BT game”. The one where you borrow 0% from the credit card through their teaser deals and putting them in an online account like ING or HSBC and earn a higher interest rate. Lots have been written in personal finance blogs (including me) about this topic and how to do it. I have friends who have done this in their younger days. But let’s face it, going through the hassle just to make a couple of hundred bucks is not as appealing as simply getting a cash back credit card! I think this is certainly a young person’s game. As you get older, you are too busy to try things like that.

Anything Else?

These are my observations on how priorities change as one gets older. Do you have anything to add. I would appreciate your comments.

Getting a Second Hand Car – The Best Financial Decision in my 20s?

03/19/2007

This is the second post I am making in the “Turn Back the Clock” series. As I reflect on my younger days, getting a second hand car was probably the best financial decision I have made.

We have all heard that cars are the worst investment you can ever make. Countless Financial Gurus like Suze Orman and even Peter Lynch in one of his books mentioned how getting a second hand car makes much more financial sense compared to getting a first car.

When I first graduated and got my first job, it seems that most of my classmates quickly got their first “brand new car”. They quickly saved for the downpayment and because they had pretty decent jobs, the swanky new car was one of the first big ticket item purchase that they made.

I actually resisted that temptation because my granddad always told him that properties are one of the best investments you can make and that I should be making that my priority. So while I did not have the latest wheels and gadgets, I just got a crusty old Toyota Corolla (BTW – I still have a Toyota Corolla today), which is perhaps one of the best second hand cars you can ever get. It never gave me any problems and it just went on and on without breaking down!.

One of the tricks that I did to get the best deal was to actually get a friend of mine who was familiar with cars (because his father used to sell second hand cars and because he was kind of a mechanic). He did the negotiations for me! (was very bad at that). He managed to get the seller to let us inspect the car and then managed to negotiate a well good price for me. He got a nice big meal as a thank you!

Over the next year after I got the car, all I had to change was the brakes. Everything else worked out fine for a long time because my friend had the car inspected. I think I probably paid about $1,500 to $2,000 (in cash) for the good old Toyota. In contrast, most of my friends paid that amount for a downpayment and continued to pay about $200 a month for their lease or loan payments. I sure saved a lot of money back in those days. One thing that I did not mention earlier is that I waited until one year into my first job before getting the new car (needed to save some money). If I were to do it all over again, I would still get a second hand car as my first car. This is what I did and would do to make sure I got the best deal.

1. Get someone (preferably someone who used to sell second hand cars) to negotiate for you. Buying a second hand car is very tricky because price variation could very imply quality variations.

2. Ask the seller to allow you to get an inspection. Get to know the mechanic well before you bring the car to him. The inspection required to pass the test for a second hand car sale is not very stringent. I had friends who had to spend $800 on suspension alone not long after they had bought their second hand car.

4. If I had my way now, I would apply for the Citi� Driver’s Edge� Platinum Select� Card or the Citi� Driver’s Edge� Card for College Students, earn rebates and use them to reduce the amount I pay on my car!

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