menu-nav menu-nav

Consumer Reviews: US Bank Visa Platinum
Credit Scores and Lines
Consumer Reviews, Credit Score and Income Needed, Credit Limits

Picture of US Bank Visa Platinum
27 Reviews
Consumer Rating:
star ratingstar ratingstar ratinghalf star ratingno star rating3.7
Lowest:
620
Average Score:
703
Highest:
780
All
5 Star
22%
4 Star
37%
3 Star
29%
2 Star
7%
1 Star
3%
1 Star 2 Star 3 Star 4 Star 5 Star
Sort By


 
Credit Score: 699 Credit Limit: 2000 Age: 25-34
Posted 02/10 2015
Overall Rating: star ratingno star ratingno star ratingno star ratingno star rating
Maybe I don't make enough money with US Bank but I don't get where everyone is getting these glowing reviews for their customer service. I haven't had any problems with the card itself, but I am giving US Bank a 1 star for bad customer service.

I can give you a long list of experiences from blocking my card and having to speak with unhelpful reps that make me wait days to unlock to just plain rudeness when I call. I have even gone into the branch nearby and have been promised phone calls while they check on stuff that I never got. I dont know maybe it depends on your location?

Bottome line: I don't like their customer service.