Credit Score: 699 Credit Limit: 2000 Age: 25-34

Posted 02/10 2015

Maybe I don't make enough money with US Bank but I don't get where everyone is getting these glowing reviews for their customer service. I haven't had any problems with the card itself, but I am giving US Bank a 1 star for bad customer service.

I can give you a long list of experiences from blocking my card and having to speak with unhelpful reps that make me wait days to unlock to just plain rudeness when I call. I have even gone into the branch nearby and have been promised phone calls while they check on stuff that I never got. I dont know maybe it depends on your location?

Bottome line: I don't like their customer service.