Credit Score: 605 Credit Limit: 300 Age: 25-34

Posted 07/12 2017

I just wanted to let you know of my experience with US Bank. When I applied for the secured card, I was told "denied". But 3 days later, $300 was taken out of my bank account and when I called them, they said that I was approved. Come on, they have to sort out this process and BS. This was very deceptive. They should have warned us that application is pending and if approved you will see money taken out of your bank account for deposit. It is not too difficult. They are report as secured and not as unsecured unlike some other issuers.

My last issue I have with them is that when you cancel the card, they may not give you back your deposit immediately. And if you close the account too close to the anniversary date, they will still deduct and charge you an annual fee. I closed my account just before my one year anniversary but was still charged the annual fee for the second year because rep told me that technically, account is still open for 60 days after I request to close it!