Comments on: Chevron Credit Card Review

By: Scott

Scott — Wed, 17 Feb 2010 19:37:08 +0000

Their fleet card, or business card, is now owned by Fleetcor and they do the exact same thing. Shorten the terms and late mail the statement, so you will always get a late fee. Stay Away! The Chevron card is now owned by someone else. Use Amex to buy Chevron Gas.

By: Terrence

Terrence — Tue, 08 Sep 2009 19:59:40 +0000

I had a Chevron / Texaco card for twenty years. I always paid the ballance in full. I cancelled my card prior to being activated with the National Guard. When I returned home I found that Chevron had not cancelled the card as requested. I had been billed for the Travel Club and late fees. Cheveron “customer service” would not even talk to me about it because they had sent it to collections and told me I was wrong about cancelling the card. I wound up paying some of the late fees to clear the account, just so I could get Chevron to talk to me so I could cancell the account again. Extremely poor customer service. I will not be buying their gas anymore. If you are thinking about credit with Chevron… DON’T DO IT.

By: choi

choi — Wed, 02 Sep 2009 23:30:00 +0000

They have been charging $5.00 for reporting fee, which means they send statements by mail.
I complained to them what kind of credit card company charges for the statement, they told me to receive the statements by email, and then they wouldn’t charge.
Also they changed the billing cycle by 2 weeks and maximized the late fee revenue.
The late fee is on the current balance which includes the new charges. Think of late fee charged on the new charge. It is absurd.
On the top of that, if you pay partial payment, it is not counted as payment in calculating new balance in applying late fee for the next period.
If you have $300.00 due on 8/1, $400.00 due by 8/15, if you miss 8/1 payment, the late fee is based on 400 + 300 = $700.00.
If you make partial payment of $500.00 on 8/16, new charge due on 8/30 is $200.00, and miss the due date 8/30 again, the late fee is based on 300 + 400 + 200 = $900.00. They don’t count the payment of 500.00 for ending balance in applying late fee.
By the second time, the percentage they apply to get late fee increases up to greater of $39.00 or 8.99% of ending balance since the history shows multiple late fees.
If you talk to customer services, they will keep saying it is the terms and condition, and offer 10 cents per gallon credit instead of waving late fees. To get more credit, you just have to buy more chevron gas.
It is a late fee scheme to induce more late fee revenue for them.

By: G

Wed, 02 Sep 2009 18:01:54 +0000

I’ve the card for only two monthes, and use it to get gas only. THE CARD IS COMPROMISED IN THE SECOND MONTH. Either their fruad and security department is very weak or … I recommend that you monitor your card several times a day!

By: ABC Body Shop

ABC Body Shop — Thu, 27 Aug 2009 22:56:48 +0000

We use the Chevron credit card extensively for our business and pay it off each month. In July, I paid the bill on July 2 online and the due date was July 3. I received my August statement and it included a $212 late penalty! I called customer service and was told that some banks considered the 3rd a holiday and so it wasn’t credited to our account until the following Monday. Not only was I charged a late fee for the July statement, but I was also assessed late fees for all the fuel I had purchased up to the day it was due even tho I had not been billed for it yet. I was told that they would offer me a 10 cent per gallon rebate for all fuel I purchase for the next 60 days and that is all they could offer me. We are done with Chevron. We have spent an average of $1500 a month with them and have been a Chevron customer for 15 years but I guess they have so much money, they don’t need our business.

By: Jo Ellen Woodrow

Jo Ellen Woodrow — Sat, 08 Aug 2009 08:50:01 +0000

I had great service and credit with Cheveron until a new bank took over last year. Suddenly my acct. line of credit (with no notice) went from $1500 to $300. Recently I paid my card off – I was calling each month and checking online account infor. I was diagnosed with a brain tumor in Feb. and prognosis is very good. I immediately called Cheveron and was told no problem if I was late for a month or two due to medical issues. I thought when I pd. my whole acct. off last week – I was paying on an active card. I even called the week before to verify it was still active and was told, yes is. Then when I pd. off – was told was closed a month before. No notice was sent to me nor was there a comments on my Internet Acct. Supervisor over the phone actually told me she did not know how to do the Internet Acct. infor. I can see now – all is likely a blessing in disguise. But I was proactive and I was lied to when I was assured my acct. was active. I agree with the previous post – not worth the hassle.

By: James

James — Wed, 24 Jun 2009 15:14:48 +0000

The Chevron Texaco credit card is a hug ripoff. Customer service on the phone involves people who don’t speak English, and is only available 8am to 5pm PST…are you kidding me.

Avoid this card at all costs. Not worth the hassle.

By: Jim

Jim — Tue, 23 Jun 2009 13:03:16 +0000

I pay off my Cheveron/GEMB account each and every month. I recently received my June 2009 statement and it had a late fee of $29.00 for being one day late according to GEMB even though I had paid the account in full.

Cheveron/GEMB refused to remove the late charge, so I closed the account and advised them I was taking further action to resolve the issue.

Everyone needs to send this financial institution a loud and clear message by closing your account(s). Let’s see how well Cheveron/GEMB does without any consumer business!

By: Larry

Larry — Thu, 07 May 2009 20:59:34 +0000

My payment of $22.00 reached them 1 day late and they charged a $10
late fee plus raised my interest rate from 21.49 to 30.49%. I pay my account in full each monthas I have been for the past 18 years. I closed my account and wrote a letter to Chevron USA. GE Money Bank is a bunch of crooks and or loan sharks and the attorney general should look into their practices.

By: Ben

Ben — Tue, 28 Apr 2009 15:59:34 +0000

The time to pay has gotten shorter and shorter, they only allow two weeks from closing date of bill until payment is due. So you basically have to pay the bill as soon as it is received. It seems like they are doing this to incur the $25 late fee and I also noticed that there is a $5 report fee, what a rip! I am cancelling my credit card as I’m tired of being ripped off.