Comments on: Reader Feedback on Citi’s Customer Service http://www.askmrcreditcard.com/creditcardblog/reader-feedback-on-citis-customer-service/ Latest Credit Card News, Reviews and Information Sun, 21 Mar 2010 06:53:41 +0000 http://wordpress.org/?v=2.9.1 hourly 1 By: Eric http://www.askmrcreditcard.com/creditcardblog/reader-feedback-on-citis-customer-service/comment-page-1/#comment-120569 Eric Thu, 29 Oct 2009 23:59:42 +0000 http://www.askmrcreditcard.com/creditcardblog/?p=9212#comment-120569 Well I guess for every "horror" story, there's an opposite one... I've had a decently long history with Citi and carry more than one card with them. FWIW, I've never encountered problems paying my bills or having unannounced changes. Actually Citi's website is one of the better interfaces from credit card companies I think. Of course, this is one opinion of many and I can see how the reader is trying to vent her frustration. If anything, though, it seems like her troubles could be mitigated if she just didn't wait to the last day to pay her bills. Well I guess for every “horror” story, there’s an opposite one…

I’ve had a decently long history with Citi and carry more than one card with them. FWIW, I’ve never encountered problems paying my bills or having unannounced changes. Actually Citi’s website is one of the better interfaces from credit card companies I think.

Of course, this is one opinion of many and I can see how the reader is trying to vent her frustration. If anything, though, it seems like her troubles could be mitigated if she just didn’t wait to the last day to pay her bills.

]]> By: dataisgold http://www.askmrcreditcard.com/creditcardblog/reader-feedback-on-citis-customer-service/comment-page-1/#comment-120567 dataisgold Thu, 29 Oct 2009 16:51:03 +0000 http://www.askmrcreditcard.com/creditcardblog/?p=9212#comment-120567 Recently, two months ago they sent me a letter saying congrats we've increased your Credit Limit. And just this week they cut my credit limit. I'm afraid to call them, as this same thing happened to me by BofA and after calling them they cut my limits even more. Recently, two months ago they sent me a letter saying congrats we’ve increased your Credit Limit.
And just this week they cut my credit limit. I’m afraid to call them, as this same thing happened to me by BofA and after calling them they cut my limits even more.

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