Comments on: Face Card Review

By: Phil Walsh

Phil Walsh — Tue, 16 Aug 2011 15:40:06 +0000

Several times now I have transferred money from my bank account, but it isn’t available on my Facecard account for over a week, despite the fact that the money was withdrawn from my bank the day after I scheduled the transfer. So Facecard basically sat on my money for a week. Their customer support is a joke; obviously just a call center in India. The phone is answered by people who are extremely polite, but have no authority to actually help you with anything. If you’re looking for a convenient reloadable debit card, look elsewhere.

By: Danielle Wylie

Danielle Wylie — Tue, 12 Oct 2010 14:19:46 +0000

I was a victim of fraud and someone took all of my money off my card somehow, and I feel like I am being treated like a thief. They told me 30 to 60 business days to get my money back and it has been well over that. Nobody at that company knows what is going on, I get the run around from every employee there. I get told Im gonna get a call back but of course I do not. The merchant returned my funds two to three weeks ago and I have yet to receive my funds. This is the most horrible experience I have ever had in my entire life and I would recommend that anyone looking to have someone hold on to your money dont do it through this piece a crap company. Please try to get a real bank account, I am now with Chase Bank so that at least if I am a victim of fraud again I will immediately get my money back while they do their investigation. DONT DO IT

By: Danielle Wylie

Danielle Wylie — Tue, 12 Oct 2010 14:14:51 +0000

I hate repeat hate FACECARD

By: mauricio

mauricio — Wed, 29 Sep 2010 05:10:29 +0000

never never get the face card card thay asume you are trying to do faurd thay put your card on hold and thay still ur money eatch out i called police

By: Bonnie Deaver

Bonnie Deaver — Thu, 01 Apr 2010 17:53:39 +0000

I have tried numerous times to register and I get a batch id. I cannot get a completed sign up. This disturbs me because they have my SS#. This company could be a fraudulent company. I will persue other options. Anyone that you are setting money up with and cannot do the simple registration, I will not trust them with my money.

By: Jamie

Jamie — Fri, 26 Mar 2010 14:09:20 +0000

First, filled out all the bank info and then found out have to get your card first. Waste of time.
Got my son’s card. Didn’t get mine. Called, told had to wait 10 business days. Called again, said would reissue. Waited another 10 business days (yes, at this point we are a month out). No card. Called again. Wanted me to wait one more day. I said no. Then they tried to blame the post office. (Why would they deliver our son’s card and all our other mail but hold this one card?) Asked for a supervisor. Asked for Fed Ex on new card. Told no, but would call back. No call. Went to the bank and opened an account. Took an hour and we are good to go.

By: Julia

Julia — Wed, 26 Aug 2009 00:57:21 +0000

Hi, I recently tried to open a Facecard credit card, but I couldn’t, it gave me a batch ID , what is that?. I read the FAQs and it says that this card in only for US citizens. I have permanent resident, so I definitively can’t get a Facecard????

By: David Jones

David Jones — Thu, 11 Jun 2009 22:06:53 +0000

I have had horrible experiences with Facecard – one hassle after another requiring me to fax them, etc. They are not actually a bank, which means your funds are unprotected, and they are highly unprofessional, even their supervisors. The final straw was when they just recently canceled all member cards and are forcing everyone to sign up for new cards. If not, the old account is closed and they hold your funds for up to 45 days. They refused to issue a refund on the old account without a $9.95 fee or a 45 day wait. My advice – avoid them. Open a free checking account at a real bank and get a real debit card. Facecard also has ridiculous limits and fees – they charge you $25 for disputing a charge!

By: Bill Whetstine

Bill Whetstine — Mon, 04 May 2009 22:12:40 +0000

Please send an application for a facecard credit card to email above. Thanks

By: Mr Credit Card

Mr Credit Card — Tue, 21 Apr 2009 14:40:02 +0000

Allison

Can you tell me where is it stated in the website? Cos I could not find it in the fee table.

Thanks for dropping by.

Mr Credit Card