Comments on: Chase Prestige Credit Card Upgrade?

By: Marcy

Marcy — Sat, 24 Sep 2011 00:26:17 +0000

I just noticed a 79.00 charge on my Chase card. I called and they said I have received this upgrade yearly since 2005. And I remembered, I went through getting this off my card three years ago. I must not have noticed it since then until now. So – even when I called and spent time getting this off my account three years ago, they just slapped it back on and hoped I wouldn’t notice. Well it worked and it must most of the time, or why would they keep persisting? This is a racket. I just finished calling and getting it off my card again and Chase says it something I need to “opt out of, yearly”. Be warned.

By: Virginia Batsxh

Virginia Batsxh — Mon, 07 Feb 2011 18:04:23 +0000

This is a rip off. 1st of all I don’t remember what this is unless I check the detail on my card which I don’t cause I just pay the thing. 2nd I don’t always use my card except when traveling cause I always go for the cheapest disel which not all stations have. 3rd my AAA card gives me all the benefits and most hotels do not honor both. 4th I have LifeLoc so don’t need this credit protection. This is just a cheap shady way to make money at out expense. Do the math. $79 x one million cards, the $49 x one million cards for renewal. Tell them to refund it. They are good about that. Don’t discard the mail you get that looks like junk. If you don’t respond the sign you up again.

By: Charles

Charles — Fri, 28 Jan 2011 05:08:22 +0000

Just noticed a $49. charge on my Juniper card. Apparently for the same service talked about here .Totally ticked off. I’m calling them tomorrow trying to cancel. I will file with a complaint with the BBB and more then likely send off a letters to my Congressman and Senator depending on how the conversation goes. This is fraud in my book. I certainly hope my representatives see it this way too.

By: NEPHX

NEPHX — Fri, 02 Jul 2010 23:06:36 +0000

Chase gave out my personal information and credit card number to someone that charged me a fee for something I never asked for nor wanted. That’s fraud.

With all these complaints about RGI or Chase Prestige Card Service, there is only ONE (1) BBB reference to them. (Business ID edited by editor) up until today. Now there is a second. And, we’ll be filed complaints against Chase in Delaware and with the Attorneys General of both AZ (our State), DE (Chase) and FL (RGI).

We also notified Chase that we opt out of any and all such programs in the future. What a racket. Chase is one bank that needs to be allowed to fail.

By: Roberta Piket

Roberta Piket — Wed, 19 May 2010 21:10:03 +0000

I called Chase and this IS something Chase is doing. NOT a separate company. They told me so themselves. We did not request this “service”, it was added without our knowledge or permission. I’m so tired of banks scamming people. I don’t know how they get away with it. We need more government regulation of banks and credit cards.

By: Scotty

Scotty — Fri, 19 Feb 2010 18:30:37 +0000

I have had the Chase Prestige card for a few years and I think I had my final straw with them. To begin with The “i-dine” restaurant club has several restaurants but they are all dumpy places I would never eat so that perk is worthless to me. To get a discount on a hotel, car or flight you have to call their 1-800 number and I find it a lot easier doing it yourself. The big perk to me was the Ticketmaster surcharge reimbursement up to $100 a year. I have gotten reimbursed in prior years but that has changed. I sent in $80 for 2009 reimbursements. What do they send me? A check for $6.00 for one of the four ticket reimbursements for one event. They send the rest of my tickets back to my OLD address with no explanation why. Bottom line – its not worth saving a few bucks a year given all the time and hassle you will go through.

By: Paulette Kendrick

Paulette Kendrick — Wed, 27 Jan 2010 16:06:35 +0000

I noticed the RGI Chase $79.00 charge added to my card statement. I called the phone # listed and was told this was an upgrade to give me all these benefits (benefits I didn’t want). I asked to have the charge credited off and they agreed to do this. And my next statement did have the $79 taken off. BUT, they put a dispute statement on my credit report. This is a very dirty way to do business. Shame on Chase for being associated with RGI Chase and allowing this to happen. I wonder how much Chase Bank was paid by Chase Prestige Card Service to allow these charges to appear on their cards holders accounts?

By: Lani

Lani — Wed, 17 Jun 2009 03:25:10 +0000

I had the upgrade a year from today. Unfortunately, as great as it sounds there were several restrictions to each and every one of these perks. I had to research travel, restaurant, etc to find out that the reward did not apply. First off, I was baffled at that fact that I had to call in several times to request the list of Hotels from ITC-50. After I received it in the mail I started calling to the hotel to see how much cheaper they were able to offer compared to prices that were listed on third-party sites. I found out that they will only give you 50% off at the based price that they had it for. So, most of the time I was able to find much cheaper prices on Expedia, orbitz, etc. compared to what they had offered. Moreover, the list of restaurant I request never came in the mail and I had never received an percentage off any meal I’ve eaten. And believe me, I eat out almost all the time. I decided to call in today to cancel the reward since it wasn’t satisfactory however, they mentioned that they are not able to refund the charge made the previous year. What happened to “satisfaction guaranteed.” I love Chase, but I am not very fond of Chase Prestige. I think the only thing to do is to dispute it through Chase Credit Card themselves.

By: Tiger

Tiger — Tue, 12 May 2009 19:00:43 +0000

I used it for one year. I only enjoyed the 10% (not 20%) discount at various restaurants. I got back more than I paid for, but I really kept using it at every opportunity to make the money back. So I just called them and canceled at the end of the first year. The cancellation was easy and painless (and I hope there won’t be any surprises).

By: Cyrus

Cyrus — Sun, 03 May 2009 19:07:42 +0000

Called the hotline and had the charge removed (or so they said) and service cancelled. This thing was ridiculous I can’t believe I signed up for it