Comments on: How I Got Amex to Remove Late Fees and Finance Charges

By: Josh

Josh — Wed, 05 Aug 2009 20:29:19 +0000

I also discovered that my online bank payments have been arriving much later than they should be. The very Indian customer service representative did remove my late fee, but nothing was done with the finance charge which was incredibly high for such a low balance. The Blue card has some fishy fine print so I will be switching.

By: mike

mike — Thu, 21 May 2009 15:41:45 +0000

I pay my amex every two weeks because I worry about being late and I still got a purchase finance charge even though my balance was $0.

I am in the process of finding out what the fee was for.

By: Franc

Franc — Mon, 09 Mar 2009 02:57:20 +0000

I just noticed that American Express charged me a late fee. I paid my bill on 2/23 via online bill pay. It was due on 2/26 and payment usually get posted two business days after I send them. American Express reports receiving the payment on 3/2 (10 days after it was sent!). These people are crooks and are trying to steal money from card members. Watch you statements very closely.

By: Dan

Dan — Thu, 20 Nov 2008 00:31:11 +0000

I was also able to wave an American express late fee (form my Clear credit care). This was the first time that I missed a payment, and I noticed a week after the payment was due that I forgot to pay it. So I payed it online, and then directly called Amex… I told them that I wanted to set up automatic payments to avoid any more late fees and they removed my late fee and sent me papers to setup automatic payments…. I have a good credit score that I don’t want to ruin, but really I just didn’t want to pay the extra money… We don’t have much as it is…

By: Austin

Austin — Wed, 23 Jan 2008 00:17:17 +0000

I just called AMEX about a finance charge on my account. There were charges in two consecutive months. Since I pay my entire new balance on the due date every month, I should never have a finance charge. They said that they charge everyone that ever gets a cash advance a finance charge because “people that get cash advances usually dont pay their entire blance each month”. They removed the charges.

Something seem fishy here? I smell class action…

By: The DC Traveler - Money Carnival

The DC Traveler - Money Carnival — Wed, 18 Apr 2007 22:08:24 +0000

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Tue, 17 Apr 2007 02:00:53 +0000

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By: Leo

Leo — Sat, 14 Apr 2007 13:12:11 +0000

Great information. You did a good job.

I haven’t thought I can do this. Because I have two American Express Cards and I alway confuse with different billing periods, I missed March bill for one of them with “purchase finance charge” of over 100 bucks.

Before I called them, I google what “purchase finance charge is for.

Thank you for you post, then I followed your step. They did waive.