Consumer Reviews: LL Bean Visa
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Consumer Reviews: LL Bean Visa

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OVERALL RATING:
3.9/5.0
Card Benefits: 4/5.0
Customer Service: 3.5/5.0
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Cardmember Reviews (Showing 41)
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By Miller

Review date: 01/24 2014
I love LLB and use this card for everything to earn points. And they do add up fast if you use it as a main card. The color of the card leaves much to be desired (the dark green is horrible). Perhaps a redesign is in order.

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By Kron

Review date: 12/18 2013
Got the card to get a discount (or rather credit) from a winter coat purchase. But since my Discover card gives 5% cash back at llbean.com, I do not use the card anymore. It is sitting in the drawer.

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By playball

Review date: 12/03 2013
My wife got this because she said she was getting more stuff for the kids at LLB. She also said the same thing for GAP! Being the person in charge of our finances, I would say that having to monitor all of these cards is a pain. Our main card is the Amex blue cash and it works out well. Having these 2 cards means more statements to go through. She is however very happy to get discount coupons because of the points!

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By Grant

Review date: 11/04 2013
This card is ok. 3% rewards is average I think.

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By greenleave

Review date: 09/25 2013
I guess I am kind of repeating what many others have mentioned here. If you shop at LLB a lot, then get this card. If you want to take advantage of a one of discount, then get it as well. Otherwise, skip it. This goes for all other store cards as well.

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By jensen

Review date: 05/04 2013
Like many others, I got this card because I was persuaded by the cashier. It did get me a discount (think there are occasional promotions with these type of cards opened in the store). But having said that, I also have other store cards for the same reason. I do not use them too often. Instead, my main card is the Discover which I use all the time. If I do go on a LLB shopping spree, I will use it and once in a while, I get coupons and promotions in the mail.

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By Eva4

Review date: 04/28 2013
Got this card because I found myself shopping at LLB quite a lot. Then one day, I found my credit limit cut from $5k to $1.5k! To be honest, I had gone on a small spree of applying for frequent flyer cards and maxing them out for the sign up bonus. That is probably the trigger. So my advice is that with Barclays (at least from my experience), do not max out on other cards. As far as benefits goes, I love the rewards and the free returns. I was angry with CSR for not being to explain the decline in CL. The only saving grace is that I have other cards with over 25k in CL. So this CLD is very manageable. It also means that I only use the card at LLB and not anywhere else.

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By JonBC

Review date: 03/01 2013
So I got this card a couple of years ago and actually got a discount on a nice jacket. The 3% rewards appears to be good, as is the free shipping and returns. Have not really used the monogram service (not that type of guy). However, I also have the Discover IT card and found out that I could get 5% cash back when I shop online at llb (the caveat being you have to log into your discover account and go to the online store from there to enable tracking). 5% is better than 3%. There may not be free shipping all the time, but there is also some free shipping deal once in a while. Since I am beginning to shop more online, the Discover is the way to go (IMO). Their store is only about 15 minutes away so returns will not be an issue. CSR have been great whenever I call them.

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By scent7

Review date: 01/16 2013
Love LLB and love this card. This is one of two cards I have (the other being nordstrom). I am just happy to have these 2 since I shop at both places. I really cannot be bothered with the more "popular" brands like Chase and Amex.

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By 42flights

Review date: 11/23 2012
Like all store cards, if you use it and charge everything to it, you will benefit from the points and discounts you get. I (like many here) have several store cards. During certain years, I just have a tendency to use only one and max it out. Compared to others, this is a good card with 3% rewards. I like to monogram my shirts on the left side in the beneath the pocket area (European style) so this perk is great.

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By ReginaM3

Review date: 10/09 2012
I used to live 10 minutes from the mall and have 3 kids. LLB has always been one of my favorite stores. I got the card and use it a lot and accumulated a lot of points. But I moved recently and the nearest LLB is about a 35 minute drive. I am going there less often and hence have stopped using this card. But it was great when the store was close by.

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By anders

Review date: 09/12 2012
Love this card. If you shop at LL Bean, then get it. After 2 years, my had a CLI from $2k to $3k and am very pleased with that.

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By chailatte

Review date: 06/06 2012
I actually rate the CSR highly because I was late twice and they waived the late fee. The caveat being that I always paid in full. As far as benefit goes, I like the fact that you get free returns (if it is a drive to the store) and the free monogram (depends if you are the monogram sort of person). I have other store cards like B&N, Macys, Nordstrom and GAP. I would say that in terms of rewards, this card is pretty decent though the best is B&N at 5%.

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By ridgewell

Review date: 06/02 2012
This was my first card and still the only card. As a result, I do earn a lot of points and more than I actually need since I do not shop too frequently at LLB. So far, I have had no problems with CSR or the card.

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By curryhead

Review date: 04/02 2012
This is what I like about the card. The 3% rewards is great. Free shipping and returns is nice though you actually do not need the card for this. Very often, the website will give free shipping on some items. I have used the monogram 3 times for my DH. I also obviously love the store. What I do not like about this card is the design. It is really ugly if you asked for my honest opinion. I always PIF and have once been late. The Barclays CSR was kind enough to waive the late fee.

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By Rush2

Review date: 03/27 2012
Like many others, I got this card at the store to get a discount on something I was buying. Other than that, I do not use it too often. I recently had my credit limits cut from $3k to $1.5k. It kind of pissed me off but since I do not really use the card, I cannot complain too much. I did not even bother calling Barclays as I have $20k limits on a couple of other cards!

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By SchuylerJT

Review date: 03/03 2012
I get a lot of stuff from LL Bean and my favorites are jackets and footwear. I do not really like their shirts and tops. This card is pretty useful to me because of the points and discounts.

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By Tosh2

Review date: 01/06 2012
I work in a store (live in the NE) and it seems like everybody has this card! Well, I have one too. I think the reason most of us got this is because we just love the store and the return policy and the service. As far as quality goes, I really like the shoes and boots department but not the shirt section. But that is just my opinion anyway. The reward points help me save when I shop at llb.

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By Jiabottle

Review date: 11/20 2011
Like others here, I have a few store cards (you always fall for their sign up bonuses). I would say that the benefits are decent (cannot complain with 3% rewards). I have called Barclays CSR twice regarding statements and bonus posting and they have been friendly and resolved things pretty quickly.

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By karim

Review date: 09/26 2011
I think as far as this card goes, it is pretty decent as a store card (I have a few like cabelas, nordstrom and macys). So far, I have been very happy with CSR and in fact, have had my CL increase once. So I am a happy camper.

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By TGirl

Review date: 09/09 2011
I used to have gas cards that pay 5% but using that as a comparison, this card is not too bad at all. I would say that 3% is pretty good. What I have found is that if you use this as your main card, you will earn points pretty fast.

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By DeniseC

Review date: 07/25 2011
If you shop at LLB, this is what I would do. On a day where you are going to make a big purchase, like an expensive winter coat, get the card in store and get a discount (though having said that, with the sign up bonus of this card, it would amount to the same thing even if you apply online). Use it whenever you are at the store. Whether you choose it as you main card or just using it at the store does not matter. Simply forget about it and be happy that you get the discount cert in your mail once in a while.

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By June6

Review date: 06/17 2011
I really love this card. But Barclays has reduced by CL to $1.5k from $5k! I am really puzzled. The only thing I can think of is that I got another card for sign up bonus and max it out to meet the criteria. But I did PIF! It is really disappointing because I really like this. I will still use it as I do not spend that amount in the store or even in a month on LLB stuff.

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By Xman

Review date: 02/19 2011
Prior to getting this card, I would have never thought of getting a store card. I used to wonder why my ex-wife kept getting them. But since I do the kids clothes shopping now, I can totally see the value. I really like LL Bean stores. They just seem to have the stuff I want and the return policy is simply great. Getting the card was the next best thing because I got a discount off my rather expensive winter gear purchase and once in a while, I like getting the coupons in the mail. I really hate to say this, but I'm using my Amex less now!

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By MrBean

Review date: 01/28 2011
To me, this card is ok. Got it at the store when the cashier persuaded me to apply to get a discount off a ski jacket that I was buying. Got approved in the store, and got the discount though the card arrived a week later. I use it occasionally when I am at the store (which is not often). But since there is no annual fee, I just keep it and once in a blue moon, I get the coupons in the mail.

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By Melinda

Review date: 01/04 2011
I do shop here quite often and find the card useful since earning 3% here and 1% if I use the card for everything else gets me quite a few discount certificates. The free shipping is a little overrated because the site frequently offers free shipping.

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By Sach

Review date: 10/10 2010
I have many store cards and the way I use all of them is as follows. I only use them at the store. Otherwise, they are in the drawers. Unlike some who use one card and get many discount coupons, I do not do that. One of the benefits is that by getting less coupons, I go to the shops less and hence spend less!

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By T

Review date: 08/18 2010
I love the benefits of this card. 3% at LLBean, free shipping and returns and the monograms (have used it a few times). The only complaint I really have is this. The design of the card isn't really great. Dark green! It is quite ugly. Perhaps a new and improved design would be a good thing.

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By Carla9

Review date: 07/15 2010
I have a few cards which I use interchangeably depending on where I shop. I use my Amex BCE for grocery and gas, my Discover for online shopping. I have got a couple of so called store cards like this one and GAP. The reason I got those was to get some hefty discounts. I use it only when I am in that store. I have used the free shipping a couple of times and love that feature. Once in a while, I will get those discount coupons and it is nice to get them. As far as customer service goes, Barclays has been ok. Have just called them once or twice though.

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By Shegirl

Review date: 04/06 2010
I think getting 3% at LL Bean is great. Free shipping and returns is a big plus.

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By yum

Review date: 03/26 2010
Based on how much I spend, I get a coupon once a month. The key is you have to use this as a main card to get the benefits of the gift certificate. 3% at LL Bean does it for me.

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By perfectscore

Review date: 03/04 2010
Had this card for close to a year. Love the features. But I got my CL cut from $10k to 5k for no particular reason. Always paid my bills on time and there have been no negative items on my CR. So this is puzzling.

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By FreddyG

Review date: 01/17 2010
Free shipping and the 3% rewards are what I like about this card.

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By YSL7

Review date: 11/16 2009
LL Bean is one of my favorite stores and I really love their return policies. This is one of a couple of store cards I have and what I like about it is the free shipping.

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By JakeB02

Review date: 10/29 2009
I love the free shipping since I buy a lot of stuff online these days. I once monogrammed a shirt with my initials so that is a nice perk. I think the key is that you get this card if you shop a lot here. You have to like the store and the stuff they sell but their return policies is second to none.

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By TaniaZay54

Review date: 08/03 2009
I have a few store cards (because I always fall for the discount pitch by the cashier). But I do shop at LL Bean and so this card works for me. As with most other store cards, you get the occasional sale notice in the mail and some discount coupons for card members. It is pretty much standard for of these types of cards. If you read your mails, you will find good opportunities and deals. Or you could just end up spending more in the stores simply because of discounts every now and then!

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By DD

Review date: 05/23 2009
Bought 2 boots online. Turned out to be the wrong size. Glad I had the free return shipping with the card. For those looking at this card, the decision is simple. If you shop here quite a bit, then it is a no brainer (IMO).

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By SAHM1

Review date: 05/11 2009
I have a discover card where I can purchase things from llbean (after I log into my discover account) and I get 5% cash back. It is better than the 3 points (or 3%) you get with this card. But, you do not get free shipping and free returns. So whenever I shop at llbean.com, I always use this card even though I could get slightly more cash back from my Discover.

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By shopalot1

Review date: 03/01 2009
Like many others, I have many other store cards like Victoria Secrets, Gap, Macys and Nordstrom. This card is slightly better (IMO) than the others because you can earn 3 points when you shop at llbean. I also like their free shipping and return feature.

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By shopdrop

Review date: 02/22 2009
I am not a high income earner and do not put a lot on my cards. No frequent flyer miles hoarding here. So for me, retail store cards where I actually shop works out best. Have a few of them and this is one. I think the most important thing is the store and not the card. Love llbean and I use this when I am shopping there.

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By KimmyBee

Review date: 11/30 -0001
My strategy is simple. I get store cards with those whom I shop with. Hence, I carry quite a few in my wallet. The benefit I find is that you earn more points this way and once in a while, you will get a coupon or discount in your mail. You may not get as many if you only use one. But over the long haul, you get more because of the 3% or so you get using the card in store. So far, I have got LL Bean, Macys, GAP and Nordstrom. Am happy with all.

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